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Navy Federal Credit Union

3.3

About this business

Navy Federal Credit Union is the world's largest credit union and is proud to serve the financial needs of the Armed Forces, Department of Defense, veterans, and their families worldwide. We offer low-rate auto and home loans, credit cards, private student loans and a variety of savings products. Join today. Federally insured by NCUA. Equal Housing Lender. 

Location details

3311 Malcolm Dr, Montgomery, AL, 36116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.3161 reviews
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Kenya Hendrix's profile image
Kenya Hendrix 
recommend  Recommended
3 years ago

This location is to cramped...it’s always a line. You cannot easily get in and out of this location. AND TODAY the lobby wasn’t open AT ALL! There was no signage telling you the lobby was closed and there was no valid reason. Just a lady saying I’m sorry you have to use the drive thru or the ATM... 

Lakisha Raby's profile image
Lakisha Raby 
recommend  Recommended
4 years ago

I've really enjoyed the relationship that has been built with this institution. They meet you at your needs and provide excellent service! 

Tanjanika Byron's profile image
Tanjanika Byron 
5 years ago

I have lost all confidence in them after receiving conflicting information and the run around m. Apparently, leader adds notes to files however, they aren’t willing to even get on the phone to address the customers concerns. I’m still confused how they’re the number one credit union. 

Charlene Riggs Rogers's profile image
Charlene Riggs Rogers 
5 years ago

AWFUL BUSINESS PRACTICES! PLACES HOLDS ON MEMBERS ACCOUNTS WHEN THE 3 GUIDELINES FOR PLACING HOLDS ON ACCOUNTS DID NOT OCCUR! I HAVE AN ADDITIONAL $$$ CREDIT ON TOP OF MY $$$ CREDIT LIMIT! THEY COULD (REGARDLESS IF THEY DECIDE/CHOOSE TO OR NOT) MAKE EXTRA MONEY OFF MY $$$ ADDITIONAL CREDIT! 

Charlene Riggs's profile image
Charlene Riggs 
5 years ago

AWFUL BUSINESS PRACTICES! PLACES HOLDS ON MEMBERS ACCOUNTS WHEN THE 3 GUIDELINES FOR PLACING HOLDS ON ACCOUNTS DID NOT OCCUR! I HAVE AN ADDITIONAL $$$ CREDIT ON TOP OF MY $$$ CREDIT LIMIT! THEY COULD (REGARDLESS IF THEY DECIDE/CHOOSE TO OR NOT) MAKE EXTRA MONEY OFF MY $$$ ADDITIONAL CREDIT! 

Patrick P'ent Monfiston's profile image
Patrick P'ent Monfiston 
recommend  Recommended
5 years ago

BEST BANK IN THE NATION, THE STAFF AND THE SERVICE IS EXCEPTIONAL 

Victoria Durden's profile image
Victoria Durden 
recommend  Recommended
6 years ago

Very great banking.. never had a problem with them 

Brandon Stevens's profile image
Brandon Stevens 
7 years ago
Antwoinette Allformytwo Robinson's profile image
Antwoinette Allformytwo Robinson 
8 years ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.3 star rating with 161 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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