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Navy Federal Credit Union

3.8

About this business

Location details

422 Yopp Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.885 reviews
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John Hastings's profile image
John Hastings 
4 years ago

This financial institution commonly practices in predatory lending that is seemingly allowed under current law. They are perfectly ok with issuing high interest rates on personal loans, auto loans, and mortgages that take forever to get to closing. My specific scenario consists of a credit card that was issued with a credit limit at more than half my annual income at the time. This has forced me into a financial corner with no hopes of digging out of. As a previous employee, there are no internal guidelines that I was able t... read more

Hayes H. Harris's profile image
Hayes H. Harris 
4 years ago

Return phone calls, please! Put on hold for 15+ minutes, and then they disconnected! Very poor customer service! 

Carlee Victoria Gilmore's profile image
Carlee Victoria Gilmore 
recommend  Recommended
4 years ago

one of the best financial institutions around. once I started taking the advice of some of their recommendations my credit score has went up almost 100 points in a year 

Jenn Ann's profile image
Jenn Ann 
5 years ago

very very disappointed that they ate demanding the muzzle mandate. if you have an exemption you stand outside to be serviced. beyond disgusted. 

Barbara Ann's profile image
Barbara Ann 
5 years ago

The member services department sucks. They treat people like crap 

Barbara Ann's profile image
Barbara Ann 
5 years ago

Their staff is awful!!! Bank anywhere else 

Pamela Braxton's profile image
Pamela Braxton 
recommend  Recommended
5 years ago

NAVY FEDERAL CREDIT UNION IS ALRIGHT WITH ME 

Quincy Sails's profile image
Quincy Sails 
recommend  Recommended
5 years ago

they treat you like family 

Lindsey Patterson-Gleason's profile image
Lindsey Patterson-Gleason 
recommend  Recommended
5 years ago

Friendly people and helpful 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.8 star rating with 85 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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