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Navy Federal Credit Union

3.8

About this business

Location details

422 Yopp Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.885 reviews
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Norberto Obet's profile image
Norberto Obet 
recommend  Recommended
4 years ago

I’ve been a NFCU member since I was a teenager. My wife @ over 20 yrs while my kids since they were born. ( Minor Savings Acct ) Long line due to Covid restrictions, you’re not allowed more than 10 min inside. HELPFUL staff, bought a house last yr in the middle of the Pandemic & again another one about to close escrow next wk. 🙏🏻 I wish there’s another branch closer so don’t need to drive 13 miles away from my place. 

Tammy Orlando's profile image
Tammy Orlando 
4 years ago

Everytime a family member goes there they have a hard time cause they're hearing impaired ... they can't read lips cause of the mask. I have to call Everytime to get him assistance. This location isn't ADA friendly at all. 

Adamm Weaver's profile image
Adamm Weaver 
4 years ago

Been on the phone with customer service for 39 minutes because they sent me to the back office. Trash customer service 

Joe O'Neill's profile image
Joe O'Neill 
4 years ago

Don’t understand why your closed on Saturday as your the main site In Pensacola. 

Aaron Thorne's profile image
Aaron Thorne 
4 years ago

NVFCU CONSUMER LOAN DEPARTMENT HAS BEEN PRACTICING DECEPTIVE ACTS THEY HAVE VIOLATED MY PII RIGHTS, THEY HAVE FAILED TO DISCLOSE PRIVACY NOTICE WHEN DISCLOSING MY PII WITHOUT CONSENT OR REASON OF BUSINESS TO GIVE FREELY TO ORHERS MY PII TO THE HOLLYWOOD POLICE DEPARTMENT AS WELL AS FALSELY MAKING CLAIM TO BRING LAW ENFORCEMENT OFFICERS INTO NFCU MEMBER VIOLATING EMPLOYEE BREECH OF CONTRACT TERMS AND DISCLOSURES THAT EMPLOYEE MUST BE FIRED HE HAS DISCLOSED MY PII WITHOUT PROPER PROCEDURES OR CONSENT I WANT THEAE TREACHEROUS A... read more

Babatunde Adekunle's profile image
Babatunde Adekunle 
recommend  Recommended
4 years ago

awesome customer service 

Gerk Esped's profile image
Gerk Esped 
recommend  Recommended
4 years ago

we went to pick up equipment to work from home with. 

Tiffany K Dumornay's profile image
Tiffany K Dumornay 
4 years ago

The dispute department is HORRIBLE! The telephone customer service supervisors are HORRIBLE!! They do not listen to the customer nor do they care. The branch representative were trying to be helpful but that is where the buck stops. I went to a co op ATM. NFCU has several locations that you can conduct business transaction on their behalf including deposits. I went to an ATM that NFCU is in partnership with. The ATM had a glitch which caused 2 problems. The ATM did not record... Continue Reading 

Chet Lehmann's profile image
Chet Lehmann 
recommend  Recommended
4 years ago

Very polite and helpful in every respect 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.8 star rating with 85 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is open now. It will close at 6:00 p.m.  

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