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Natural Solar
- Home Services
- Roseville, NSW
About this business
Location details
Unit 17/390 Eastern Valley Way, Roseville, NSW, 2069, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I've had to change my review of this company due to non existent after sales service. The original purchase and install process was fine, however a fault has been identified where two undersized circuit breakers were installed and an existing 6mm cable not upgraded. This causes a breaker to trip and cable overheat when our A/C is run on battery power or batteries charge up via the grid. Apart from being a nuisance it is a potential fire hazard. I identified the issue with original installer and Tesla specs then contacted Nat... read more
Very quick and professional installation. But if the installation fails (when I added another Powerwall from them), you don’t see them. The installation team is good, the maintenance team is; well I don’t know, I haven’t seen them yet. 19 days and counting with no Powerwalls working.
Won't provide necessary documents once installation is complete. We have used Natural solar twice. Quality panels and battery and very happy with the product, but after 6 months of installation they still have not provided the necessary documents required despite numerous calls and emails. This means we can't get credits for power going into the grid. It is costing us money.
I've had to change my review of this company due to non existent after sales service. The original purchase and install process was fine, however a fault has been identified where two undersized circuit breakers were installed. This causes them to trip when our A/C is run on battery power or batteries charge up via the grid. I identified the issue with an electrician and Tesla specs then contacted Natural Solar who raised a ticket. A technician was due to attend in week after the ticket was raised. Crickets. Have attempted t... read more
Original review December 2025. Updated June 2026. Repeat customer x4 installations. First 2 installations (between 2017 - 2025) were uneventful. Third was a bit of a pain with the number of emails back and forth requesting more information about my wall, location of switchboard, number of centimeters from A to B as nobody attended my site to inspect prior to install. Fourth installation poor communication with no communication after deposit paid. After 3 MONTHS of chasing, no response. Finally left 2 star review and was cont... read more
Frequently asked questions about Natural Solar
How is Natural Solar rated?
Natural Solar has a 4.5 star rating with 960 reviews.
When is Natural Solar open?
Natural Solar is closed now. It will open tomorrow at 9:00 a.m.
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