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Nationwide Security Solutions, Inc.
- Security Systems
- Vancouver, WA
About this business
Home Security Home Automation Video Surveillance 24Hr. monitoring over landline or cellular communication
Location details
6407 NE 117th Ave Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
although this is not particularity an issue with Nationwide security systems particularity but with one of a company that sales/installs for them. this individual gained entry into the house by telling my 86 year old mother saying that the brinks system we had needed to be updated and implied he was with brinks in essence she was hard sold on a number of options and cost that was not needed and cornered her into the addition of a NVR. it was a classic bait and switch he then stated they would take care of the remaining contr... read more
Ive been with ****** here in Utah for years, for my home & business, and i have never been so happy to find a company that actually looks at me as more than a contract. I have been very happy with the people at Nationwide. I had a rep come to my door, and of course i never just sign on anything, i read the reviews, and the interesting comments. im sure everyone has their own experiences, but i don't know who those complaints dealt with. The rep was nice and polite, answered all my questions. The Tech was one of the nicest gu... read more
Business response:
Thank you for the review. We truly appreciate you sharing your expierence.
Stay Away !!! - Worst customer service and a rip off
Business response:
We received and reviewed your complaint. Upon review of your account history, we note that we took extra steps to address your additional concerns above and beyond what is often afforded a normal customer because of strong demands. This included: 1) substantially changing your order after the fact; 2) sending out several representatives to assist you at our cost; and now 3) assisting you despite how you have treated our representatives. We would ask that you be patient and treat those serving you like human beings, unlike wh... read more
A nationwide salesman also came to my door , ignored the no soliciting sign on my door. walked into the back yard, and proceeded to try to sell me a security system. I asked him if he had an appointment he said no . I asked him to leave , at that time he started using scare tactics to try to get me to listen to him, . I tried to communicate to him that I was very busy and am interested in upgrading our current system.,I asked him to give me some time to think about it. but didn't buy any of his products. Ever since this sale... read more
Business response:
The obvious problems that this person is having in her neighborhood are unrelated to anything associated with a Nationwide Security representative. Yes, we work high crime areas at times in order to help protect the people of our community that are most vulnerable and able to benefit the most from our services "This is obviously one of those areas". Our salesman don't use scare tactics to sell our services, they may relay information that other neighbors or media has told them in order to explain why were working in your are... read more
WARNING I had a couple come to my door, one male one female, from Nationwide Security Solutions Inc. The male, Jon J. explained to me that they were offering free installation of a security system in exchange for advertising by placing their company's sign in my front yard. The system us valued at over $2,000. He explained they could afford to offer these for free to select advertising homes because it was less costly than other advertising I options. I asked several times what the cost would be to me. He responded by tellin... read more
Sales person tricked me into a 3 year contract after saying I could cancel at anytime. Would have been nice to know that I can cancel, but only with a $5k+ fee!
Business response:
We insure that all of our customers are familiar with the terms of their contract by doing 2 recorded surveys and also a physical contract. I am unsure how you would be able to be tricked but also complete 2 recorded surveys and signed a contract stating that you agree to the contract terms?
Sales rep knocked on my door today, ignoring the "No Soliciting" sign mounted on the door itself. I told him I was not interested in anything he had to offer. He continued to offer me services and information, and when I told him again, I'm not interested in ANY solicitation as my sign says, he responds by saying he's not selling anything. I once again said I'm not interested, and finally he rudely says when my house gets robbed, I'm going to want to call him. Very negative experience and I didn't appreciate the lack of resp... read more
Business response:
Our outside representatives are trained not to Solicit customers with No Soliciting signs posted and would never give the feedback stated by this customer. I feel that someone else may have used our company name if it was asked from them. There are a lot of unlicensed alarm companies working in Oregon right now and this wouldn't be the first complaint that we have heard of where another company was using our name.
This company went above and beyond to answer all of my questions. The customer service I received was well above what I have had with Vivint in the past.
I had a salesperson from nationwide visit and updated my system. Very professional and gave me satisfaction of good customer service
Business response:
Thank you very much for the positive review.
Frequently asked questions about Nationwide Security Solutions, Inc.
How is Nationwide Security Solutions, Inc. rated?
Nationwide Security Solutions, Inc. has a 2.8 star rating with 61 reviews.
When is Nationwide Security Solutions, Inc. open?
Nationwide Security Solutions, Inc. is open now. It will close at 5:00 p.m.
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