Nationwide Insurance - Singh Agency Inc

Neeshal Desai 

on Google

a year ago

Initially had a great experience with them about 2 years ago. Recently tried to cancel insurance that we longer need but no response. Very frustrating as they never call you back, paperwork to cancel insurance sent in but they still keep billing you. Tried to contact all state directly but they keep transferring you to agency. Agency’s phone system does not work properly so you get stuck in a loop. Horrible experience with this agency, find someone else that will respond to your needs. 5 months in and no end in sight. 

Steven Laff 

on Google

a year ago

Was forced to work with them when Nationwide assigned my policy to them. I was trying to update my insurance to take delivery of a vehicle but they don't respond for days. The phone just rings and the website doesn't even load. If you get stuck with them, contact your carrier and force a change. Edit: Had to contact Nationwide directly via chat after hours(only way not to get automatically redirected) to get a separate cancellation form. 

Beth Everhart 

on Google

2 years ago

Great customer service, super responsive and flexible with communication via email and phone. Handled all the last minute changes I needed and found me hundreds of dollars of savings from my prior company. I would highly recommend them and I really appreciate the whole staff and their dedication! 

Senthil 

on Google

a year ago

Service became very very poor. I did not expect this from Singh Agency. Julie was very very helpful in the past with my insurance needs. Now she is not available and others does not respond to calls or emails nowadays. So changing my ratings from 5 stars to 1 star. 

jasmeen kaur 

on Google

2 years ago

Great experience. Jeffrey answered all my questions. He’s very professional. Stayed in contact with me throughout the switching process. Helped me find insurance with better rates. Definitely recommend choosing their company.