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Nationwide Inbound Inc
- Consumer Services
- Freeport, IL
About this business
Location details
50 W Douglas St Suite 1203, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been using Nationwide for a long time. I understand that mistakes will happen but these guys take it to another level. The incompetence of the people they hire to answer the phone is just unbelievable. These people have a hard enough time answering the phone and not leaving people on hold for ever but when they answer the phone that's when the real magic happens. Once one of the CSR, and I use that term loosely, tried to diagnose and offer recommendations on how to fix a heating issue to a customer. Another time the... read more
This is one of the worst answering services we’ve ever used‼️ They will start out good but overtime become HORRIBLE! I’m not one to usually post reviews but I’d rather help some other busines owners out. You can coach them on their mistakes but they will only repeat them. This day in age, data quality is extremely important. Well, NationWide Indbound certainly will reduce any quality you’ve created. Would not recommend to any size business.
Frequently asked questions about Nationwide Inbound Inc
How is Nationwide Inbound Inc rated?
Nationwide Inbound Inc has a 3.9 star rating with 87 reviews.
When is Nationwide Inbound Inc open?
Nationwide Inbound Inc is open now. It will close at 6:00 p.m.
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