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National Travel

4.4

About this business

Founded in 1977, we have compiled more than 30 consecutive years of superior service in the travel industry and our record speaks for itself. We rank in the top 1% of all U.S. travel companies according to Business Travel News, one of the leading industry newspapers. National Travel serves a diverse clientele ranging from small businesses to large International Corporations, in addition to US Government Agencies. 

Location details

164 Court Street, Ste 100, Charleston, WV, 25301, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.451 reviews
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Christy Dillon's profile image
Christy Dillon 
recommend  Recommended
6 years ago

They were very organized, helpful, knowledgeable and available for whenever we needed them. Loved the atmosphere. Their fees to book our vacation was super cheap. We saved more with their perks/discounts in which paid the small fee by far! Will always use them for our trips. 

Candace Ellis's profile image
Candace Ellis 
6 years ago

Very thorough and very patient in explaining everything. I would recommend this service to anyone that wants something done right. 

Business response:

Thank you for the review Candace! National Travel is always there for you! 

Christa Ramsey Vance's profile image
Christa Ramsey Vance 
recommend  Recommended
6 years ago

Ben Fitzwater has helped me on multiple traveling occasions and I’ve always received the best service! I recommend him to all of my family and friends. He’s very professional, gets me multiple options in different price ranges to choose from and also follows up with me! Great job National Travel, you have obviously set your standards high when hiring employees and Ben certainly doesn’t disappoint! 

Deborah Montana's profile image
Deborah Montana 
6 years ago

NT folks have great customer service skills even when I know they must be tired. If they are busy they will let you know so they can call you back. 

Nehru Harper's profile image
Nehru Harper 
6 years ago

I cannot scream Benjamin Fitzwater's praises enough. He provides stellar service to me and my agency. All I have to do is make a request and even if he cannot provide my ask, I am still always satisfied with his results. He is INDEED a KEEPER!!! 

Amy Hass's profile image
Amy Hass 
7 years ago

Very disappointed to say the least. This is the first and sadly the last time we will be using them. Our seats were not even booked together. We booked with another couple and they had us at different resorts. Tara was nice, but the only that was. She did send water, drinks, fruit and cheese to the room. 

Brian Hass's profile image
Brian Hass 
7 years ago

Our agent was terrible!!! We provided her our TSA pre check info and she said she would add that to our booking. Got to the airport this morning and the pre check was not added as we were told. Our seats are not together and when we book ourselves we never have this problem. Do yourself a favor and just book thru Expedia or any of the online services. 

Terri Austin Hash's profile image
Terri Austin Hash 
7 years ago
Terri Austin Hash's profile image
Terri Austin Hash 
7 years ago

Frequently asked questions about National Travel

How is National Travel rated?

National Travel has a 4.4 star rating with 51 reviews. 

When is National Travel open?

National Travel is open now. It will close at 7:00 p.m.  

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