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National Seating & Mobility
- Consumer Goods
- Elkridge, MD
About this business
Location details
7389 Washington Blvd Ste 101, Elkridge, MD, 21075, United States
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I seriously hate to talk poorly about disability services because we depend on them and many of them try very hard/actually care about our wellbeing. A few times the techs (whom I adore) have given me emergency repairs without charge just because they are nice, however, unfortunately, at this particular branch I have had mixed experiences; it was not a direct result of the techs who work there, but the contracted OTs and the staff who answer the phones. The ONLY reason they get 3 stars is because I like their technicians so ... read more
If I could rate my experience with NSM a 0 I absolutely would! Where do we begin. In June of 2022 my 10 year old daughters wheelchair needed some replacement parts(anti tippers, arm rest and battery) it took until January of 2023 to receive those parts(which they continuously blamed on manufacturer but those are the most basic pieces of a chair so them and the manufacturer need to get it together). In August of 2022 my daughter’s e-fix wheels gave out. The tech came out and said they had to send them to the company for repai... read more
Look for a service company when you buy your chairlift!!! This company does a fair job of installation, but God forbid you need service, and most companies only service what they've installed. Scheduling an appointment with National Seating and Mobility is a non-starter. Call them, and you might be able to reach an answering service, but my experience is: the "answering service hasn't been set up" or it's full. on the off-chance that you can reach someone, they don't schedule an appointment... They put you on a call back lis... read more
Stairlift purchase and installation was an easy process. Bernard explained available options before our decision, provided useful information. The install was fast, operation simple and quiet. Provided background information. Bernard was very courteous and professional. He wore a mask to avoid health issues
I am a physical therapist and have had an absolutely horrible time dealing with this company for one of my patients needing a wheelchair modification. Every time I call I speak with a different person who in unable to answer any of my questions regarding their process, receive different contradictory information, and they have been very rude in the process. I’ve asked to speak with a manager or something else who knows what the correct process is, and was told no, there is no one else. Hoping I never have to deal with this c... read more
Frequently asked questions about National Seating & Mobility
How is National Seating & Mobility rated?
National Seating & Mobility has a 2.8 star rating with 32 reviews.
When is National Seating & Mobility open?
National Seating & Mobility is permanently closed.
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