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National Patient Services Corporation

2.6

About this business

Location details

1 Financial Way, Blue Ash, OH, 45242, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.689 reviews
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John Miller's profile image
John Miller 
on Google
2 weeks ago

I was trying to pay my annual bill but website is so cumbersome I can't figure out how to do it. The site keeps trying to get me to log in again and again. I bought this policy many years ago when it was Ohio National. 

Dean Campbell's profile image
Dean Campbell 
on Google
2 months ago

The only thing worse than their website functionality is their customer service which appears to be non-existent. Don't bother trying to reach a real person, I tried for half an hour and was disconnected four times before giving up. I've tried emailing them but I have very low expectations regarding a response. If I had any way to change companies I would do so immediately. I have never dealt with a financial institution that has such poor customer support. 

Trey Murphree's profile image
Trey Murphree 
on Google
3 months ago

Wife received a letter near the end of the “term” of her life insurance policy, informing her that the annual rate would increase by $8000! We thought it was a mistake but after a 30 minute wait on the phone, we were told it was correct. BTW, my wife is in excellent health. This should be illegal 

Cullen Kline's profile image
Cullen Kline 
on Google
3 months ago

Joke of a company. They instantly hangup on you when you call for support. I have been on hold for over 40 minutes for 3 consecutive days. Embarrassing for a financial firm. I implore you to find business with companies like mutual of omaha or mass mutual. Horrible service 

Missy Carpenter's profile image
Missy Carpenter 
on Google
3 months ago

CAN NOT GET AHOLD OF ANYONE TO TALK TO!!!!!!! LEAVE NUMEROUS MESSAGES AND NO CALL BACKS!!! WAITED 3 DIFFERENT DAYS 30 MIN EACH DAY NEVER ANSWERED!! TERRIBLE CUSTOMER SERVICE!!!! DO NOT BUY FROM THEM!!!! 

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Frequently asked questions about National Patient Services Corporation

How is National Patient Services Corporation rated?

National Patient Services Corporation has a 2.6 star rating with 89 reviews. 

When is National Patient Services Corporation open?

National Patient Services Corporation is closed now. It will open at 9:00 a.m. 

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