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National Life Group

4.0

About this business

Location details

15455 Dallas Pkwy #1100-2, Ste 800, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0196 reviews
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Tyrone Murphy's profile image
Tyrone Murphy 
2 months ago

My twin brother passed away back on Dec 15th 2025. I was informed that have a policy where they update the beneficiary every 30 days. In march I was contacted and informed that they have all the information and they will do there due diligence. The last update was April 27th. I was informed they.i need to get more information. Today its July 13. When I call I get a standard "its in a contestability period. I have not gotten an update since April 27. I have called spoke to reps, supervisors, and I emailed the complaint depar... read more

Carol Buie's profile image
Carol Buie 
2 weeks ago

After 5 years on my job, my financial advisor recommended I purchase additional life insurance policies from National Life Group (NLG). In 2024 I purchased—a $500K policy for myself and a $90K policy for my son. I paid every single monthly premium on time, without fail. In August 2026, my 18-year-old son was tragically murdered. He was my only child. When I turned to NLG in my darkest hour, expecting the financial security they promise, I was met with cold, corporate cruelty. Because my son was killed just three weeks shy o... read more

Victoria Marie's profile image
Victoria Marie 
a month ago

This company is no good. I lost the policy I bought and paid for for over 20 years, I was told when I purchased the plan that the monthly amount was guaranteed not to change, now years later they want triple and quadruple the price that I originally got the policy for. This is not a term policy it's universal life and I guess that's why those aren't sold that much anymore. This company is a joke though because I keep trying to get information from the agent and the company about exactly what's going on, exactly what amount... read more

Sergio Mendez's profile image
Sergio Mendez 
a month ago

Horrible experience! Most likely a got scammed! 4 years ago I bought a life insurance policy with IUL with life benefits. I make 1 annual payment for almost $12,000 USD every year for 4 years and one year ago I got an accident I fell off my bicycle at the park in the morning I broke my Clavicle and shoulder I went to BSC Hospital next thing you know I got surgery they put on me 3 pieces of surgical metal plus 12 screws an 18 stapples, I couldn't work for almost 5 months I live by myself I don't have no one to help me at home... read more

Kendall Payton's profile image
Kendall Payton 
8 months ago

DO NOT USE THIS COMPANY. Less than poor service and zero trust. Policy pulled money out of my account on 1/28/2026. Amount was more than what was quoted on my paperwork. Made refund and account cancellation request on 2/2/2026, before all policy paperwork has been completed. Lied to numerous times over the phone throughout February about policy refund being issued and when I’d receive it. Then told I never made the request to begin with on 2/24/2026. 

Frequently asked questions about National Life Group

How is National Life Group rated?

National Life Group has a 4 star rating with 196 reviews. 

When is National Life Group open?

National Life Group is open now. It will close at 5:00 p.m. 

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