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National Grid

1.8

About this business

Location details

775 Dutton St, Lowell, MA, 01854, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.826 reviews
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Yyy Hhhh's profile image
Yyy Hhhh 
on Google
6 months ago

Missed a payment paid it within the day they shut it off took them 8 days when I have 2 kids 

Devin Dailey's profile image
Devin Dailey 
on Google
a year ago

Wish I could give zero on them monopolizing the area and not giving a damn about their customers.. we had weeks notice of a big storm and when expected problems occurs we have to wait for them to ship product all the way from Florida to mass to get power back on.. absolutely incompetent 

Glauber Diamantino's profile image
Glauber Diamantino 
on Google
a year ago

Customer service is the worst ever, been on hold for more than an hour, after speaking with someone they told me another department would solve my problem, after waiting for about 30 minutes just got back to main menu 

Sean Harkins's profile image
Sean Harkins 
on Google
a year ago

Unreliable and lacking in communication during outages. 

Holly Menard's profile image
Holly Menard 
on Google
a year ago

worst electric company you’ll ever deal with. they’ll charge you more and more each month regardless if you’re using the same amount of electricity or less because they’re greedy and above all, shady in practice. they know the power they hold over people considering the basic human need they provide, and whatever money they can squeeze out of you, they will. god forbid that your power is knocked out from even just a storm, they’ll simply show up whenever they feel like it. if you have a disabled and/or elderly person in your... read more

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Frequently asked questions about National Grid

How is National Grid rated?

National Grid has a 1.8 star rating with 26 reviews. 

When is National Grid open?

National Grid is open now. It will close at 5:00 p.m.  

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