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5215 Western Ave, Altamont, NY, 12009, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

Worst customer service ever. Cannot resolve issue and there is no way to do it in person anywhere. Web site nor phone in options can resolve my issue. Horrible company to deal with. Only one available!!

The lady I spoke with on the phone with was incompetent and didn't know what the heck she was taking about

I called last week to check in on my bill because it was reflecting two different amounts. The woman I spoke to originally told me a lower amount and said that it was due by the end of this month. I called back today to request an updated bill, only to be told that I’m to pay the full (higher) amount by the end of this month. The woman who I spoke to today stated that sometimes people don’t look at the due dates/full statements before relaying the information… maybe your employees should review the full statement details bef... read more


National Grid has a 1.3 star rating with 113 reviews.
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