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National Grid

1.4

About this business

Location details

636 Quaker Rd, West Glens Falls, NY, 12804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.470 reviews
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Mcenzy Campbell's profile image
Mcenzy Campbell 
on Google
a month ago

This company is downright corrupt. They have been lying and robbing people for years. It's disgusting. Great job National Grid. 

Darius Abron's profile image
Darius Abron 
on Google
a month ago

I'm convinced these peoplenlove putting children in dangerous positions 

tombraider98c's profile image
tombraider98c 
on Google
2 months ago

National Grid, thank you so much for shutting off our heat two weeks ago, letting us go FOUR DAYS with no heat for our 3 month old and dog. It was a simple misunderstanding that I could’ve sworn was fixed but jokes on me cuz y’all turned it off AGAIN! Never I d the well being of my infant as your customer service told me that that didn’t matter as it was an emergency (my child’s welfare but whatever). Yes it is illegal to shut off heat in below freezing temperatures. Thank you so much for not caring and screwing things up an... read more

Joe B's profile image
Joe B 
on Google
2 months ago

I have made 4 appointments to get a lock taken off of a gas meter. They have not showed up to any of these appointments or called me. I gave them 2 different phone numbers that they could call. I can't seem to get them to do their job. 

Bigboy1802's profile image
Bigboy1802 
on Google
3 months ago

My bill has jumped $300 in the last six months! It seems like everytime I loose power because of an outage my bill jumps! This is outrageous! I'm on a fixed income, I don't have another $300 every month for this. I keep everything turned off, except my oxygen which I need to live. It's gone from $200 a month in the summer with A/C running to almost $500 this month with propane heat! My bill should be lower in the winter, not higher. Customer Service is a joke, no help at all. 

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Frequently asked questions about National Grid

How is National Grid rated?

National Grid has a 1.4 star rating with 70 reviews. 

When is National Grid open?

National Grid is closed now. It will open tomorrow at 9:00 a.m. 

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