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National Grid

1.3

About this business

Location details

636 Quaker Rd, West Glens Falls, NY, 12804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.379 reviews
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Mickey Lewis's profile image
Mickey Lewis 
on Google
6 days ago

The only company that it’s a hassle to make a payment. Got the app thinking 🤔 it would make it easier to pay my bill but nope ! Every time I have to find my password versus other companies that let you stay signed in and or use facial recognition. I always let my bill go and get shut off notifications because it’s so inconvenient. 👎🏻 

M 138's profile image
M 138 
on Google
a week ago

Thanks for raising your prices. I truly appreciate it 

Shane's profile image
Shane 
on Google
a week ago

Unfortunate this company has a monopoly. If they didnt they would go out of business. Our apartment complex was incorrectly wired which they acknowledged so everyone had the wrong bills for 5yrs but refuse to provide reimbursements or help in anyway. 

Rylee Ingraham's profile image
Rylee Ingraham 
on Google
2 weeks ago

The horror stories about this monopoly made me scared of having to deal with them. Now I can confirm the they are true. I've been trying to set up electricity to my house that I'm currently living in and they are just no help. Finally after talking on the phone with a girl that felt like she was barely awake for 20 minutes she sends me a link and has me email my ID to national grid. Then she tells me it's going to take a few days for them to confirm that it's me and then after those few days then and only then can I start ta... read more

Grace Saves's profile image
Grace Saves 
on Google
a month ago

It's the middle of summer and we have been without electricity in dangerously high temperatures for over 24 hours—despite paying over $600 to have our power restored. My children are overheated, our fans and air conditioning are useless, and no representative has shown up, nor have we received any communication about when someone will. We were told to remain home and wait, despite the heat now reaching life-threatening levels inside our apartment. Your failure to act with urgency is not merely inconvenient—it is putting live... read more

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Frequently asked questions about National Grid

How is National Grid rated?

National Grid has a 1.3 star rating with 79 reviews. 

When is National Grid open?

National Grid is closed now. It will open tomorrow at 9:00 a.m. 

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