National Chruch Residences Northern Ohio

Amy 

on Birdeye

2 days ago

As someone else said earlier, if I could leave zero stars, I would. Please don’t send your loved one to this place. I have a dear friend that was living here and he reported a serious water leak through the wall on 2/14. This was a Sat . before Mardi Gras so he got no response to his call. Monday came and the water continue to calm through the wall. He went to Dave’s office Davis supposed to be the assistant manager. Dave said maintenance up and they vacuumed up. The water said the problem is fixed.. The problem has  continu... read more

Ginny G. 

on Birdeye

8 months ago

My father was in Memory Care at Waters Edge, it was Wonderful. He was so happy there. I would walk in to a giant smile on his face, no matter when I showed up. He was never in his room, always out w the group. He nvr smelled bad, which is an accomplishment for someone who is incontinent. His room was always clean, bed made. But the best part was the caring, loving, honest staff. They really have their residents best interests at heart. The staff and I are all very upset that he is being moved. He has previous physical li... read more

Jerome W. 

on Birdeye

2 years ago

Where should I start do not let your family live here its infested with bedbugs the elevator always breaking down and Angela is the worst we called corporate on numerous times they do not return calls they let this devil do whatever she wants to them people and its not right the news been called she took the parking from them so she parks wherever she wants over the parking lot something needs to be done to Satin she needs to be fired she gets to go them elderly people lives in fear of her but not my parents not gonna happ... read more

Patrick R. 

on Birdeye

4 years ago

The residential manager has worked here for 30 years. She is rude and attitudinal and talks down to her residents. I have heard about her before moving here but thought it was just talk. She doesn’t follow up on rent adjustments to lower your rent unless you call HUD to have them step in. She disregards the apartment’s lease and house rules and regulations. She uses the emergency fire system to disrupt you in your home with extremely loud commercials you have no control over and this is a violation of the Human Rights Act, ... read more

Bob B. 

on Birdeye

4 years ago

If you have a elderly parent do yourself and your parent a big favor and stay clear of this place. When a housekeeper can steal at least 5 grand from your mom and then get the place to let her to come in and take whatever she wants out of her apartment when she is sent by them to a nursing home with dementia there is definitely a serious problem. Just can’t believe after all this they try and make me the bad guy. Did all I could by the law but they want to take the decision of a person (mom) who can’t remember anything the n... read more

Barbara T. 

on Birdeye

6 years ago

Good rent. Apartments made of cheap construction. Elevators break down frequently Management prone to making many arbitrary picayune rules. Manager can be a bully and tyrannical. Many nice friendly residents. Basically I enjoy living here but you have to set boundaries as to how you will be treated.