National Car Rental

Tom L. 

on Yellow Pages

8 years ago

Always enjoy the National team in Newark, car selection is great and always clean. this trip I left my phone in my car and was on the way back to airport when I realized it and one of the guys there had it waiting for me to come back. He pulled it out and said "Is this your's" with a big grin and before I even got close enough to talk to him. Nice people and will be back. 

Dee V. 

on Yellow Pages

8 years ago

Clean cars, lots of options, friendly and fast service. Everything you expect after a long day traveling. 

William R. 

on Yellow Pages

8 years ago

Standard rental at National. Reserved on line, choice on Executive Selection, clean, full of gas and ready to go. Return very quick, just get out and go to terminal. Bill emailed before you get on your flight. Never any negative surprises. Will continue to rent as long as I can drive. 

Andres G. 

on Yellow Pages

8 years ago

Great service! Quick in and out form the airports, reasonable price and great car selection. However I will say that Boston Logan Intl Airport did provide a much better service than Newark, the price was more reasonable and the staff much more attentive. I was also disappointed that when I returned the car that I rented from Newark airport and I found out that I was being charged per mile driven which is something I had never had to deal with when using National previously. 

Gurdial S. 

on Yellow Pages

8 years ago

I haven't had a good experience when renting from this location. Last week I picked up a Altima that was making all sounds of noise when hitting the breaks. The interior was poorly kept, clearly it wasn't washed and cleaned. The prior week I had to wait for 15 minutes to get my receipt when I returned the vehicle. The customer service agents didn't care that business travelers such as me have flights to catch. The selection of cars at this location isn't that great. I wouldn't recommend this to any of the business travelers. 

Glen D. 

on Yellow Pages

8 years ago

Limited selection of vehicles when choosing. Rented a 2015 Ford Focus with high mileage, transmission problems. When I stopped to pump gas the vehicle auto locked the doors, requiring AAA to come out and slim jim the door. Not a good rental vehicle at all- definetly not please with my rental experience. 

Tim C. 

on Yellow Pages

9 years ago

Always has a good selection and having someone to greet you coming onto the lot either picking up or returning is a plus. 

Laura S. 

on Yellow Pages

9 years ago

I'm an Executive Club member and recently rented from EWR airport. I had no issues with staff, with the car, or with personnel. Any time I rent from any vendor (not just National), I take the time to do a walk around and take pictures of the car on my phone, particularly if there are scratches, etc. While EWR is on of my least favorite airports to use, I have not yet had any problems with renting from National. 

Frederick H. 

on Yellow Pages

9 years ago

As an Emerald Club member, I'm told to pick a car out of the row of cars (just not the Executive row), which is fine with me. When I took one of the cars to the check out booth, I was told that I should have picked a "compact" car because that's the policy for my corporate account. How would I know which car out of that row is considered a "compact" if it is not marked as such? If there is yet another row that is just for Compact cars, I would be happy to go to that row.