National Car Rental

Bww H. 

on Yellow Pages

8 years ago

The emerald club process is the best experience I have ever had in renting a car. It was quick and easy to locate and select a vehicle. It took five minutes to go from the bus drop-off to driving away and three of those minutes were walking to the garage. Returning the car was a similarly easy process and took less than two minutes. I will definitely use National Car Rental again. 

Troy S. 

on Yellow Pages

8 years ago

Very helpful staff. Great selection of different sizes and models of cars. Car was very clean. The check out and check in procedure was easy and fast. 

Jayne F. 

on Yellow Pages

8 years ago

Our Dodge Charger was fabulous!! Unfortunately, the employee who checked us back in must have run off with our GPS since you claim to have not found it in the car, even though there were numerous electronic devices listed on your lost and found. Very sad. 

Andy S. 

on Yellow Pages

8 years ago

I've been an Emerald Club member for ~10 years now, and this rental was one of my worst experiences. Although I had a reservation, there was nothing but minivans available in the Emerald Club aisle. I was finally brought a low end Hyundai, but not the quality of vehicle or the service I was expecting. 

Russ L. 

on Yellow Pages

8 years ago

This was my first experience as an Emerald Club member. The service was fast and efficient. The selection of vehicles was outstanding! I would recommend the Emerald Club to anyone, 

Terri W. 

on Yellow Pages

8 years ago

I always use National Car and this last rental really drove home why I do. We were on vacation on Phoenix visiting family. We accidentally left an Ipad under the seat of the car we rented. National Car found it, and emailed me letting me know what they found and how I wanted to get it back; mail it or pick it up. I was very impressed by the fact that it was turned in at all. I figured as soon as someone found it, it would be gone. Obviously National Car is a great place for renting cars but also employees honest people with ... read more

Marc S. 

on Yellow Pages

8 years ago

Always a great customer experience. Staff is always attentive / personable. I have found that exec emerald aisle is always a customer friendly experience. 

K G. 

on Yellow Pages

9 years ago

The employees at Phoenix airport have significant room for improvement. I made my reservation for this car far in advance. When I arrived at the airport, there was a long line of people waiting for cars. NONE were in the lot. We had to wait for 4 employees to go run and get cars and come back. When the 4 showed up, you took what was available. There was no attempt to try to provide what people had asked for. It was a cluster. I waited more than 20 minutes. Others waited far longer. An employee explained that 50 cars had been... read more

Nestor L. 

on Yellow Pages

9 years ago

Great service. Fast, clean, and easy to rent a car. :)"..............................................