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National Car Rental
- Transportation Services
- Aspen, CO
About this business
Location details
233 Airport Rd, Aspen, CO, 81611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 10:00 a.m. to 8:30 p.m. | |
| Sun | 10:00 a.m. to 8:30 p.m. |
Emerald member. Had a reservation for over a month. Upon arrival I was told they were oversold and do not have vehicles the capacity I require/reserved. He mentioned they could trade cars with Avis, and even though Avis had availability, National was unwilling to cover the rate difference. I’m now paying more than $600 over my reserved rate! Want a credit. ** UPDATE ** - National offered no credit or accommodation. Terrible Service! Christopher - what poor customer service when your response is simply call our hotline. I did... read more
Emerald member. Had a reservation for over a month. Upon arrival I was told they were oversold and do not have vehicles the capacity I require/reserved. He mentioned they could trade cars with Avis, and even though Avis had availability, National was unwilling to cover the rate difference. I’m now paying more than $600 over my reserved rate! Want a credit.
Luke and Brian at the Aspen airport location made our experience really good.
I am an Emerald member and have been renting cars in the U.S. for eight years. As a non-U.S. citizen, I am required to hold a "limited-term" driver's license. This license is legally issued by the DMV to non-U.S. citizens who are authorized to live and work in the country. Recently, an agent at ASE rejected my license, stating that National does not accept limited-term licenses. I have never encountered this issue before. The agent also claimed that previous agents who allowed me to rent a car were unaware of company policie... read more
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 3.3 star rating with 21 reviews.
When is National Car Rental open?
National Car Rental is open now. It will close at 8:30 p.m.
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