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3880 NE 39th Ave Ste G, Ste g, Gainesville, FL, 32609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
I had an excellent experience with National Car Rental in Gainesville, FL, especially thanks to Mercedes P and Assistant Branch Manager Fadi M. Despite having a reservation and an unusually high demand for vehicles, the branch had no loaners available when I arrived. Rather than simply turning me away, Mercedes and Fadi went above and beyond by personally coordinating with another local branch and retrieving a vehicle so they could accommodate me. Their professionalism, initiative, and genuine commitment to helping a custome... read more
I recently rented here, I had a rental with Budget but they were impossible to work with, so I walked over to National and Safwan Binmahfouz was incredible and got it done for me. He saved the day and my whole trip.
I fly into Gainesville frequently, you can never count on your flight arriving on time, this airport closes around 11 pm other rental car agencies close (Budget) and don't leave agents available to help customers,,, National knows cancellations and delays happen they make arrangements to have someone there waiting for me, they do not charge extra for good customer service and call it something stupid like travel insurance,, travel insurance is a made up phrase by disreputable companies to steal money from customers,,, I for ... read more
Fadi is by far the rudest person I’ve ever met at a rental car counter. Ever. Wouldn’t rent to us… for no reason other than him being wrong about their own corporate policies, which we knew better than he did. Zero stars. Other people are kinder and competent at all the other companies who rented with a smile.
National Car Rental has a 3.9 star rating with 195 reviews.
National Car Rental is closed now. It will open at 8:00 a.m.
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