National Car Rental

Terry W. 

on Yellow Pages

8 years ago

I recently had a 3 day rental out of GRR. I returned the vehicle, as agreed, at 10pm on Sunday, November 20. On Monday morning I received an email from Evangelia at GRR National reminding me that my rental was due back the night before and asking me to contact them to let them know when I planned to return it. So, I had to take the time from my workday to tell them what she could have easily verified had she checked her inventory prior to emailing. I received an email that the car had indeed been inventoried. Shortly later I... read more

Allen C. 

on Yellow Pages

8 years ago

I - personally - have always had a good to great experience with National Car Rental. I will rent again with them 

Mark F. 

on Yellow Pages

9 years ago

Even though I am an Emerald Club member, my reservation confirmation emailed to me told me to go to the counter upon arrival. So I did and there was no one from the National desk there. Someone from Enterprise checked me in. My total of $478.03 turned into a credit card charge of $633.82. Wait, what? It seems the moron at Enterprise added insurance to my bill even though I told him no to additional insurance. Numerous calls to National got me no relief. This is ROBBERY. Never again will I rent from National. You don't pull t... read more

Tammy A. 

on Yellow Pages

10 years ago

Despite having another member of management "Sonja" hang up on me...Your Branch Manager "Dennis" was AWESOME. He was able to turn a bad situation into a better one. Thanks to Dennis I will continue to rent weekly with your company. 

Cheryl S. 

on Yellow Pages

10 years ago

Car was clean & ready to go. Was given an up-grade @ no charge as the car I had requested was not available. Nice surprise. No problems, friendly clerks.