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National Car Rental
- Transportation Services
- San Francisco, CA
About this business
Location details
340 O'Farrell St, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
National Car Rental The cars are always clean and well maintained. Even with an Emerald club membership it still takes too long to rent the car. At times the counter is understaffed and the lines can be rather long especially for the Des Moines, IA airport.
No Executive status I use National for my business travel because it allows me executive status where I can pick my vehicle and get into my rental quickly. This service is not available in Des Moines. I was going to be charged 40.00 extra for any upgrade that I would normally just pick myself for no charge. Waiting in line for a car takes forever. When I got the car there was no ice scraper. This is winter in the midwest so had to buy my own. They did give me a small discount for the scraper so that was a plus. Tank was not ... read more
Pick-up: sad, drop-off: happy The line to pick up my car was painfully slow - the Hertz line next to us processed 10 to 12 customers in the time it took to process one client at National - it didn't matter if you were Emerald club either as there was only one line and only one person serving customers. By the time I was served all other car rental counters were long since empty, it was dark and quiet... The car itself was fine (though no "choice" was available - so not as advertised). It was clean and had no functional issue... read more
Emerald Club Executive Car was a Ford Fusion. Since DSM has no Emerald Club it does take way longer than it should especially since they only have one person working the desk. Car windows were filthy on the inside and the gas tank was not full. Tank was approx 2/8th off of full. Desk Employee was extremely friendly and apologized for the long wait. Upon return there was no turn in representative in the drop off which means another wait at the inside airport desk for my turn in. Still prefer National but when there is no Emer... read more
Not delivering on the National experience I rent from National all over the country and in Des Moines regularly (3 times in the past month) and the one in Des Moines never has the class of car I have reserved by the time I get there. They never honor the benefits associated with being an "Executive" customer and the lady behind the desk is far from friendly or accommodating. I will likely rent from Enterprise going forward, same reward program, different service level.
Great Customer Service Great customer service. However, my flight arrived late that day (8:30pm) and I didn't have much of a car selection to choose from. The only vehicle available for rent was a big, gas-guzzling Chevy Suburban.
A Satisfied Customer I very much enjoy my experience at the Dayton airport. National is so quick and convenient. I prefer to go through DAY vs CVG because of the rental process. An area for improvement is in returning the car. The last several times I have dropped a car off there is no one in the area to check me in. This results in someone from "the office" calling me at home a couple of days later asking when I will return the car, when the car has been in their lot already for several days. There have been three times in ... read more
My company of choice... As usual, the service was superb! We left the lot with one vehicle; thought we'd do better with a larger vehicle; went back to the lot and got another one without any problems.
Mr Friendly, helpful service, nice vehicles!
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 3.9 star rating with 123 reviews.
When is National Car Rental open?
National Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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