National Car Rental

Dan G. 

on Citysearch

8 years ago

One of the most trouble-free and easiest rentals I've had. Pickup on arrival was quick-took awhile to get to the rental car facility, but once there, finding a vehicle and checking it out was quick and easy-scanned the code on the window and then to the exit. Voila! I was on my way. Returning it was not a problem, other than finding a gas station where I could fuel up. Once I did that I drove in, unloaded my luggage (they were kind enough to find me a baggage cart) and I was on my way. I had the receipt e-mailed to me before... read more

Jerry H. 

on Citysearch

8 years ago

National is the best from car selection to customer service. hats off to you From BNA to SFO 

D. B. 

on Citysearch

8 years ago

I was very impressed with our recent experience renting from National out of San Francisco. On our way back from northern California, our car suffered a broken windshield due to a piece of gravel from a truck traveling in front of us on U.S. 101. The National agent at Santa Rosa airport (the closest one at the moment) happily switched out our vehicle with no hassle whatsoever. When we returned the vehicle to San Francisco airport the next day, the check-in agent refunded us our gasoline pre-pay since the new vehicle came bac... read more

Mark L. 

on Citysearch

8 years ago

If I could give national less than one star I would. On October 22nd I rented a luxury car as the rate was competitive with Silvercar and national was in the San Francisco airport. When booking online, nothing appeared regarding a mileage charge. I mean, who charges for mileage anymore anyway? As I am a emerald club member, I went to the car accompanied by a national representative. No mention of a mileage fee was made, nor did it come up as I was leaving the terminal by the gate attendant who reviewed my documents. When I r... read more

Robert M. 

on Citysearch

8 years ago

As always, the car pick-up process was very easy, and the quality of the cars excellent. After three great weeks of driving around Southern California I dropped the car off at LAX, and they even provided a shuttle ride back to my hotel. Great service! Would definitely recommend National for those who want excellent service, great cars, and no hassles. 

Teresa A. 

on Citysearch

8 years ago

There seemed to be all types of vehicles on The Aisle at SFO, including trucks and SUV's, so I wasn't sure what my options were for the vehicle class that I selected. After returning to the office area to ask for clarification, the agent apologized and upgraded my rental to Full size. This was unexpected but certainly appreciated. The KIA Cadenza was roomy, comfortable, very responsive, had all the latest tech, and a huge trunk. I thoroughly enjoyed this car for the entire week, driving in a variety of conditions. National r... read more

Jeff T. 

on Citysearch

8 years ago

This Aug 2016 mini-van rental from SFO was very disappointing. The Kia Sonoma was 1) dirty including pistachio nut shells everywhere, 2) a rear/third seat that never went down and 3) rear/third seat belts never worked (a real safety issue). The vehicle was never fully cleaned (second seats stained & shells) and prepared from prior uses and even had original plastic coverings still in place. Complete lack of attention to detail â?? suggest you look elsewhere at SFO. 

Phillip S. 

on Citysearch

9 years ago

My rental experience with National Car Rental in San Francisco was extraordinay. As an Emerald member I was able to select any car in the Emerald isle. Getting out of the airport was quick and easy. Rental car representative was courteous and friendly. Car drove well and had no issues. Return of the car was also quick and National representative was courteous. Got reciept almost immediately. 

Susan W. 

on Citysearch

9 years ago

We rented for about 10 days over Thanksgiving. The small Ford was spotless but somewhat underpowered for the hills around San Francisco. It was difficult to accelerate into traffic lanes on highways. HOWEVER, the employees at the National counter were outstanding! At checkout the gentleman set our GPS for our first destination and for the way back to the rental car garage on our return. What service! And on our return we were given directions on how to find our checkin location in the warrens of the SFO airport. Those guys s... read more