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National Bank
- Finance
- Toronto, ON
About this business
Location details
18 York St, Toronto, ON, M5J 2T8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came to this branch to get certain things done on my account. They first told me that I had to call NBC to get this solved. I already called the customer support which told me to go to the closest branch to have it solved. I’m not a ping-pong ball and I hate how employees at this branch just tried to forwards by problems to someone else. Nobody was knowledgeable on my problems and it took multiple employees to finally understand the issue and solve it. Imagine if I was gullible and went home to call customer care again. I ... read more
I visited this branch on March 17th around 11 AM. I had the worst experience of my life in 40 years. There were no tellers on counter, I had yell to get some attention from staff who was busy in fixing his lap top. I wanted to deposit a rent cheque in account and they made my life hell. Staff was very rude and had a attitude of I don't care for customers. They get fixed salary and don't care if they loose clients to other banks. There was zero customer service and unprofessional behaviour towards the client. They made me fee... read more
I searched for it's office hours before I visit the branch. They are supposed to be open until 5pm on Thursdays and it is closed already by 4:20 pm when I arrived. I saw one employee there and asked him why the branch was not open, he replied as it was closed because no advisor was on duty, which was an absolute unacceptable reason!!! Then I tried to visit another location, which is still supposed to be open until 5pm, and it was closed already as well when I arrived at the branch by 4:42 pm. If you cannot remain open that t... read more
I would give negative starts if given the option. National Bank of Canada (NBC) is the worst bank I have ever encountered in my life! As an accountant, I had many interactions with NBC, because the nature of my job; online banking, calling over the phone, and dealing account managers etc. They do not help businesses, but make daily financial operations way more difficult than it needs to be. Starting with their IT setup, all the way to inability in having flexibility in their internal policies/operations to move with their c... read more
Frequently asked questions about National Bank
How is National Bank rated?
National Bank has a 3 star rating with 8 reviews.
When is National Bank open?
National Bank is closed now. It will open tomorrow at 9:00 a.m.
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