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Nashville CARES

4.6

About this business

Location details

633 Thompson Ln, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.6160 reviews
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OzNe Terrazas's profile image
OzNe Terrazas 
2 months ago

After 2 years 1 star. Beautiful building and visual improvements, but the real support is not there. My experience with social worker Erik Polk has involved excessive delays and very little meaningful help. Since 2022, this location has not provided the level of assistance it once did. Compared to programs in New York, Minnesota, or California, the difference is clear. In my experience, this is not the right place if you need timely and effective support. 

Ammie Greer's profile image
Ammie Greer 
3 months ago
April Snellen's profile image
April Snellen 
3 months ago
Ritsu Charbonnet's profile image
Ritsu Charbonnet 
4 months ago

This place has completely forgotten who it is. Maybe if they paid their employees as much as they spent on rebranding and redoing the entire building they would have enough staff to work efficiently. No one answers the phone. No one responds to voicemails. I’m supposed to trust them and they screwed up all my medical stuff so now I have a stack of bills and no idea how to deal with them. 

Sophie Dukes's profile image
Sophie Dukes 
5 months ago

Won’t even take new trans patients in (even if they use years of medical transition). Is this caring for a community that fundraises for them? No 

Frequently asked questions about Nashville CARES

How is Nashville CARES rated?

Nashville CARES has a 4.6 star rating with 160 reviews. 

When is Nashville CARES open?

Nashville CARES is open now. It will close at 5:00 p.m. 

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