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Nap's Auto Sales & Service
- Automotive
- Greenfield, MA
About this business
Location details
151 Federal St, Greenfield, MA, 01301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a terrible experience with Nap's garage. We have been using them for the past few years, so when they said they could repair our 2004 Mercedes sedan we believed them. Long story short, they disassembled the entire console area, discovered that they could not repair it. Sent it back to us in many, many pieces, with the key locked in the ignition. No particular apologies or acknowledgement that they contributed to the mess. Never use them! I had to pick a star but it was really a no-star experience.
Business response:
Well we at Naps are very disappointed with Sharon's response especially when we explained everything and both her and *** agreed with what we explained to them both they had the vehicle towed to us with the key stuck in the ignition and they claimed it would not shift the tow truck driver some how got the vehicle into neutral and delivered to us with the key still stuck in the ignition after we received the vehicle we explained to Sharon and *** who actually owns the car not Sharon that we are not Mercedes specialists but **... read more
Frequently asked questions about Nap's Auto Sales & Service
How is Nap's Auto Sales & Service rated?
Nap's Auto Sales & Service has a 4.4 star rating with 32 reviews.
When is Nap's Auto Sales & Service open?
Nap's Auto Sales & Service is closed now. It will open on Monday at 8:00 a.m.
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