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2236 Logan Blvd N Suite 502, Naples, FL, 34119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 3:00 p.m. | |
Fri | 8:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have been paying a monthly service plan for orthodontics for my child. We had an automatic payment setup and after changing the card through the bank the automatic payment was declined. We were notified of the declined payment and setup the new card information for future payments. They still received full payment on the day it was due but was still charged a fee of $35!
Business response:
<p>Thank you for your comments. We work very hard to be up-front, honest and fair about all of our policies and procedures. Any fee that would be charged during treatment is stated in our Office Policies, and these Office Policies are provided in print, verbally reviewed by one of our staff members, and signed by a responsible party prior to starting treatment. The policy to charge a fee when a card, ACH, or check is declined was put into place as our business incurs expenses for these transactions. Our favorite part about o... read more
Naples Family Orthodontics has a 4.8 star rating with 42 reviews.
Naples Family Orthodontics is open now. It will close at 5:00 p.m.
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