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Naperville Bank & Trust

3.5

About this business

Naperville Bank & Trust, a Wintrust Community Bank, offers banking solutions tailored to our customers, their needs, and our area. No matter what your financial need, we can help. But, we also go above and beyond basic banking solutions. We host financial education courses, hold community events, and throw neighborhood cookouts. We believe a bank should be a true asset to the area it serves. Our employees serve on local boards, participate in and sponsor community events, and volunteer for local organizations. We work hard t... read more

Location details

555 Fort Hill Dr, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
3.563 reviews
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Fez Zaidi's profile image
Fez Zaidi 
5 years ago

Horrible customer service. I visited the branch simply to cancel a check and the banker named Rene Sworst made me wait over an hour without any communication and finally came to me told me the check can't be canceled and when i asked her why it took so long to tell me that she said me she's still learning the system. Would never recommend.Take your business to Chase or Fifth Third as they're very efficient. 

Susan Lafferty's profile image
Susan Lafferty 
6 years ago

I have had nothing but miserable experiences with this bank. They lie to your face, they don’t return calls and they “lose” your deposits. I am grateful that I am leaving this place for good. Please don’t let their “win trust” name fool you. When you trust them, you certainly do not win. Please save yourself the aggravation and go somewhere else! 

Adam Fiala's profile image
Adam Fiala 
7 years ago

Rude...rude.. Rude. Kimberly Coyne.... Senior vice president of retail.... Went to banking center with a Cashiers Check drawn off of Wintrust Bank..... Refused to cash it because it was over their $1,000 limit for non-customers... Even though they are part of Wintrust 

Kandice Henning's profile image
Kandice Henning 
8 years ago

The Alive Center does its' business banking at Naperville Bank & Trust. The support is simply amazing! We love them! 

Tammy Aparicio's profile image
Tammy Aparicio 
8 years ago
Fatima Miceli's profile image
Fatima Miceli 
8 years ago

I was greeted with a smile or hello by everyone I came in contact with. Great customer service! Friendly employees.� 

Estela Cefali's profile image
Estela Cefali 
8 years ago
Matthew Doubleday's profile image
Matthew Doubleday 
8 years ago
Aimee Sinnott's profile image
Aimee Sinnott 
8 years ago

Great bank and employees! Make me feel like family! 

Frequently asked questions about Naperville Bank & Trust

How is Naperville Bank & Trust rated?

Naperville Bank & Trust has a 3.5 star rating with 63 reviews. 

When is Naperville Bank & Trust open?

Naperville Bank & Trust is open now. It will close at 5:00 p.m.  

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