NAPA Auto Parts - NAPA Auto Parts BUF093

Tony Orsini 

on Google

a year ago

I wasn't a customer, and wouldn't be if you paid me. I was the one who had to deliver there, and it was a miserable nightmare in the winter. The Car Quest stores were supposed to keep their lots and delivery areas clear of ice and snow, and this is one of the places that didn't do it. Ever. I would constantly get stuck on the pavement because it was covered in crap, finally ending up having to unload and carry everything in by hand, piece by piece. Same thing with the returns, break down the pallet and carry THAT out to the ... read more

Hunter Lincoln 

on Google

2 years ago

If I could give 0 stars I would. Horrible customer service. I had parts I needed to return and they told me that they couldn’t because it wasn’t their part. Yet- the part is a NAPA part? Trust autozone, they’re better. 

Drew Carapella 

on Google

2 years ago

This is a business to business review. I own a car dealership, and these folks are my first call for local parts. It’s literally like the 1990s… You call, a pleasant competent person picks up the phone, tells you what do you need to know, hangs up, and then the parts arrived as promised. The correct parts. More of our country needs to do business like this. I repeat: pleasant, competent people who keep their promises and do their jobs correctly. God bless!