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NAPA Auto Parts - Motor Parts and Equipment

3.8

About this business

Location details

2809 N Dirksen Pkwy, Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.829 reviews
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Dragon Knight DJX's profile image
Dragon Knight DJX 
3 months ago

Highly recommend the NAPA on Dirksen. Needed an auxiliary battery and the folks there were super nice and helpful. Didn't have to wait around at all—they were fast and professional. I’ll definitely be back for parts in the future." 

J T's profile image
J T 
5 months ago

This store is a joke. They sold us a defective part and then over a week ago said they issued a refund. A week goes by, now the owner claims the computer didnt cycle the refund. So they said we'd have the refund this morning. Still no refund of $600. The owner replies with a message to call the 1-800 number but nobody answers or calls you back. Called the store and they say nobody is available to help me today. They sell faulty junk parts then hold your refund. Id stay clear of this store. OWNER- Dont leave a message to call... read more

T W's profile image
T W 
5 months ago

We had a alternator we bought here and it locked up and sent shrapnel from the clutch into our fan. Destroying our fan, serpintine belt and costing us 3 times as much to get fixed. This store refunded our money for the faulty alternator or they claim they did, and its been over a week now and still no refund credited to pur card. Now we're getting the run around and still no refund. Our bank card says they don't even see where the refund was initiated from thier bank. Now we have to file disputes with our original purchase a... read more

Rick Ambrose's profile image
Rick Ambrose 
7 months ago
James Moore's profile image
James Moore 
8 months ago

Frequently asked questions about NAPA Auto Parts - Motor Parts and Equipment

How is NAPA Auto Parts - Motor Parts and Equipment rated?

NAPA Auto Parts - Motor Parts and Equipment has a 3.8 star rating with 29 reviews. 

When is NAPA Auto Parts - Motor Parts and Equipment open?

NAPA Auto Parts - Motor Parts and Equipment is open now. It will close at 6:00 p.m. 

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