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NAPA Auto Parts - Genuine Parts Company
- Automotive
- Chewelah, WA
About this business
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
Location details
107 E Main Ave, Chewelah, WA, 99109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Really disappointed with how poor service is here I swear only like 1 of the guys here has ever worked on a vehicle and even with that there costumer service is terrible I’ve had many poor interactions with them, including one time when I asked a question and the guy just rolled his eyes and answered with idk 🤷🏼♂️
Really bad service, the people there don't know what their talking about, I asked on of the guys their for 5w-30 full synthetic high mileage oil and he brought me 10w-30 low synthetic oil and I literally had to teach him what it all meant. And that's just one example. Then we ordered something for our AC in our car, and then we got to the napa shop and they said the driver forgot it in colville so we had to drive all the way to colville to pick it up our self's
The only place I'll go for my auto parts. Oh, did I mention I worked for NAPA for 14 yrs,
Really bad service, the guy was really rude to me, I needed help i was streesed about my car, instead of being kind and helpfull, he just smirked and rolled his eyes at me like I was just stupid, offered no assistance no smile, I walked out and said to myself I will never go to this store again, I went across the street to the other auto place that's family owned, they where so kind as so helpful, you lost a customer for life, for sure!
Frequently asked questions about NAPA Auto Parts - Genuine Parts Company
How is NAPA Auto Parts - Genuine Parts Company rated?
NAPA Auto Parts - Genuine Parts Company has a 4.3 star rating with 128 reviews.
When is NAPA Auto Parts - Genuine Parts Company open?
NAPA Auto Parts - Genuine Parts Company is closed now. It will open tomorrow at 8:00 a.m.
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