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NAPA Auto Parts - Genuine Parts Company
- Automotive
- Chestertown, MD
About this business
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
Location details
506 Washington Ave, Chestertown, MD, 21620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
My first time going to this NAPA location. I’m not knowledgeable about cars and parts, but I do know a thing about customer service. I was acknowledged as I walked in and was greeted promptly by a man (He introduced himself as Tom) behind the counter when he finished with his customer. Some places I go to,it seems like the employees want nothing to do with helping the customers.He helped me find the correct wiper blades and because he had time helped me put them on. This is the type employee all businesses are looking for. I... read more
Went in looking for a replacement bulb for my tail light, guy at the front I think his name was Tom, found my bulb, I paid but I had no idea how to swap it out (I later figured it out🙃) asked the guy if he they could swap it out for me, I got a beautiful smart ass response of “No, we’re not a service station, check out Youtube” Fair. Made my purchase and left, that little bit of snark and sarcasm kept this place from getting 5 stars in my review. 0/10 would not recommend or recommend family mechanic relatives from shopping ... read more
Excellent customer service!
Frequently asked questions about NAPA Auto Parts - Genuine Parts Company
How is NAPA Auto Parts - Genuine Parts Company rated?
NAPA Auto Parts - Genuine Parts Company has a 4.5 star rating with 57 reviews.
When is NAPA Auto Parts - Genuine Parts Company open?
NAPA Auto Parts - Genuine Parts Company is closed now. It will open at 8:00 a.m.
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