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Namco Pool & Patio Equipment
- Hot Tub & Pool
- Springfield, MA
About this business
Location details
1500 Boston Rd, Springfield, MA, 01129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just had to file a complaint with consumer protection in regards to Namco. My town inspector will not pass my pool as he is claiming Namco sold me a pool that is not a state complaint. I have attempted for weeks to have this resolved with Namco but they are not returning any phone calls/emails. I have chosen them believing they were a great company that would take care of their customer but sadly that is far from the truth. I have been having this issue for 6 months now without resolution in sight....
Like many others, I ordered a pool early this Spring and still didn't receive it almost 2 months later. Salesperson said it would only take 2 weeks. After I ordered they immediately stopped answering their phones. My only recourse was to post negative reviews, file complaints with the BBB/Mass Attorneys General Office, and email their 29 year old CEO (Jim Martyniuk ). Eventually they allowed me to cancel my order and offered a refund. They never issued the refund, so I filed a credit card dispute. Today, I get a cal... read more
They do not answer their phones or return calls.
Frequently asked questions about Namco Pool & Patio Equipment
How is Namco Pool & Patio Equipment rated?
Namco Pool & Patio Equipment has a 4 star rating with 193 reviews.
When is Namco Pool & Patio Equipment open?
Namco Pool & Patio Equipment is open now. It will close at 6:00 p.m.
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