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NAB branch
- Finance
- Campbelltown, NSW
About this business
Location details
Shop L082 Macarthur Square Shopping Centre, 200 Gilchrist Dr, Campbelltown, NSW, 2560, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We switched to NAB from ANZ because ANZ were so awful. Things with NAB were good until I had to deal with the branch. Their phone service is great and always helpful, so I expected the branch to be the same. I have seldom come across such rude, ignorant and unhelpful people. I have also never come across someone who lied to me blatantly in a banking situation until NAB Macarthur Square. To say I was shocked was an understatement. This branch needs to be managed by someone who can knock them all into shape.
Customer service has to be the worst I’ve ever witnessed at a branch and not only is the teller rude , ignorant 1/12 hrs to transfer my own money while my elderly parents weren’t even offered a seat while they had to wait. No communication to us on what he was doing or up to the whole time . Never enter this branch again , Jerome was the teller , Disgusting service from this man . 😖
Customer service is terrible.
Went NAB for SMART ATM 2 times in past month. Noticed NAB location moved opposite to ANZ without any signs/notices from previous location which was next to JB Hi-Fi. Called service line this morning and waiting long time to go through and confirmed NAB Macarthur Square is not closed. That might be more useful if NAB could let customers aware any changes from previous location, even just a little map would help. Generally speaking, I'm not going to NAB branch on weekly basis, especially some many branches are closed recently.
Tammy from NAB Mcarthur branch was courteous, friendly and super helpful. She went above and beyond to make sure that my issue was addressed. Thank you Tammy!
Frequently asked questions about NAB branch
How is NAB branch rated?
NAB branch has a 2.4 star rating with 41 reviews.
When is NAB branch open?
NAB branch is closed now. It will open on Monday at 9:30 a.m.
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