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N & J Auto Diesel Repair, Inc. 24 Hr Services
- Automotive
- Vanderbilt, MI
About this business
Location details
1505 East Sturgeon Valley Road, Vanderbilt, MI, 49795, United States
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Had a break down on Sunday, called out N&J, they had me towed said cant fix on the road, so Monday he said only parts are in Detroit MI,( 237 Miles away ) that i had to go pay for and pick up, so i brought it after noon around 4 PM or so, owner said we will not start on truck till Tuesday morning because was already late, so i called on Tuesday around 8AM to get update he said they just started should be done lunch time, so lunch time came around he said 6 pm, now when i called 6 pm invoice came out over $3500 to change a wa... read more
Terrible experience and outrageous price. They wouldn't go pick up a part to make a repair and told my driver she had to take one of their personal vehicles to go get it ourselves then charged us for it. Then on top of that upcharges the part over $500 (almost 50%). Also charged 10 hours to change a radiator. that is twice as long as it should take. This company exercises predatory practices and should be avoided at all costs.
incredible experience. Was visiting a golf resort when my trucks serpentine belt broke. N&J was able to come out to the parking lot and replace the belt all while I was golfing. I cannot believer it worked out, my whole weekend was saved. They answered every call, were able to text and send updates promptly. Cannot recommend enough!
They charged a $125 flat service fee, $125 per hour, and $1 per mile. Unfortunately, the hourly rate and mileage were calculated from their shop to my location and back, even though they were going from call to call. This felt like a double dip and wasn't made clear upfront. Despite the questionable pricing practices, their work was good, and I'm glad they were able to help when I needed it. However, I think it's unfair to make customers pay for their travel back to the shop when they are going job to job.
Friendly knowledgeable people that will get you back on the road
Frequently asked questions about N & J Auto Diesel Repair, Inc. 24 Hr Services
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N & J Auto Diesel Repair, Inc. 24 Hr Services has a 3.7 star rating with 118 reviews.
When is N & J Auto Diesel Repair, Inc. 24 Hr Services open?
N & J Auto Diesel Repair, Inc. 24 Hr Services is open now. It is open 24/7.
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