MyTana

Ben Smith (Marvel Sewer and Drain) 

on Google

4 months ago

2025: The service for camera repair is horrible. I just don't understand how it has gotten so poor. We dropped a camera off and was told it would be 45 minutes. It has been 2.5 months and we have been treated rudely and was even told that we should just sell our cameras cause this is how it is. I loved these people... what happened guys. 2019: Love the guys at MyTana. Very helpful every day! 5 Star 

Trent Keopke 

on Google

4 months ago

Would absolutely never purchase anything from this company. Have a sewer machine, 3 cameras and cart jetter. All break multiple times a year. It’s 6-7 months before anything comes back. Their rep informed me that they have manufacturing defects in their cables that connect to camera heads that cause camera boards to fail, which 6 of mine have now. 1200$ to fix each time, 4k to buy a new set. 3k to get the manufacture defect repaired just for it to fail again less than a year later. Horrible company with the worst customer se... read more

Scott Tubergen 

on Google

11 months ago

Poor customer service. Overnighted camera head to service department, never heard a response for a week. Called them again and was told for $250 charge they can put a rush on getting me a quote! Not impressed. I feel they are telling me to go back to Ridgid. 

Travis Bradley 

on Google

a year ago

Katelyn is always an absolute pleasure to work with, and we order over the phone to make sure we have the right parts for the 3 trucks we have on the road. We love mytana quality and have been running them over 3 years, and have been beyond impressed by the quality of their equipment. Just had to give a shout out and just got done ordering more stuff and service is top notch. Thx guys!!! 

Kristian Valencia 

on Google

a year ago

Placed an almost $20k order and was advised both the jetters were in stock and would ship out in 2/3 days. Instead only one shipped out 3 weeks later and was told the other was on back order. I called multiple times for updates in those 3 weeks and no one would return my call. Missed out on a lot of jobs due to the delays and dishonest information. This is my first and last order with MyTana.