Mystic Springs Chalets & Hot Pools

Паша Мостов (Mostick) 

on Google

3 days ago

This has been the worst two-day vacation of my life. I haven’t had a worse holiday in the past five years. The hotel charges $250 for cleaning, which is clearly stated on Booking.com. But in the room itself, there’s a huge sign saying we have to do all the cleaning ourselves—taking out the trash, making the bed, everything. I simply don’t understand what the cleaning fee is for if we have to do all the work ourselves. It’s not a problem to clean up, but I don’t see why we’re being charged. On top of that, I received two park... read more

Franco Lee 

on Google

a month ago

Wonderful! Love the largest outdoor heated swimming pool and hot tub in Canmore!! 

Martin Cheung 

on Google

a month ago

Their parking guy will give you a ticket the minute when you leave your car and out looking for your room. They all want your money that bad, even I aleady paid $600 for a night 

Mary K Boyer 

on Google

2 months ago

Unit 104 needs some repairs and the information posted online was wrong. It didn’t have a King bed in the master bedroom but a Queen and a twin bed that blocked the closet and could not access. The guest bedroom had 2 queen beds and the closet was also blocked. No doors on the closets. I had to bend over the bed as I dropped my suitcase to the floor of the closet to get into my things. The baseboards need repaired and painted. Advertised 3 TV’s and the management had to come and fix 2 of them and said the guest room tv neede... read more

kayla M 

on Google

2 months ago

For the price you pay, the main bed was terrible, bedroom is high up and no screen in the window, steak knifes were dirty -old food/sauce stuck to them. Location is great but the rest definitely took away from the stay.