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400 N Berry St, Brea, CA, 92821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
BEWARE BEWARE BEWARE!!! Before trusting this company and their terrible product that ripped within weeks - Read the TRUST PILOT 1.7 Star REVIEWS before you waste your money with these guys. When I followed their "warranty" instructions they say whatever they can to NOT STAND BEHIND THEIR PRODUCT. in this day and age with so many other companies that are all about customer service DON'T WASTE YOUR MONEY!!!
I bought a Spa Cover from MySpaCover. I received it in a reasonable amout of time and it was quit nice and fit well. I have no complaints about the cover itself. My main issue is that a small plastic part was missing when the cover was delivered. One of the four locking clips that holds the cover in place. I contacted their support, provide pictures of the missing part ( I received 3 of the 4 clips required) and had the impression that they would send a replacement for the missing item. It's a small plastic clip and I... read more
I purchased a spa cover that I really like. However it was packaged poorly for shipment and when it arrived the screws needed to secure it to my spa was missing. Customer service has been absolutely unhelpful in resolving the situation. I will not be a repeat customer. I started with a 4 star review and have lowered to the lowest possible score based on their continued refusal to provide the missing items.
Perfect replacement for spa cover and reasonable pricing. Shipping was free and tracking system alerted me on arrival time. I would recommend this company for your next spa replacement cover. Excellent customer service that took the time to insure proper measurements and spa cover fitment.
2.5 years later and it’s falling apart already. It’s junk and they don’t stand behind their product. They said I need to have the warranty tag but I don’t have that anymore. I’m not sure if it fell off or what and I understand it helps to make sure the product is legit but they wouldn’t help at all without the tag. I sent a copy of my order confirmation and everything. It’s only been 2 years and 7 months. It sits outside but gets about 40% sun during the day. I’m in North Carolina so I don’t feel like it’s very extreme weat... read more
MYSPACOVER has a 3 star rating with 248 reviews.
MYSPACOVER is closed now. It will open on Monday at 8:00 a.m.
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