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MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
1457 Whalley Ave, New Haven, CT, 06515, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I went to MyEyeDr about a year and a half ago. The front desk staff were kind and professional, but I would strongly advise avoiding Dr. Raymond Farmer. His lack of bedside manner was astounding, and he carried himself with an odd chip on his shoulder. This was particularly surprising given that he was relatively new out of optometry school at the time. The lack of humility in the job was, again, just really strange. Overall, it was a very uncomfortable interaction. I will not be returning.
Front desk staff could definitely use some help. Not sure if they’re having a rough day but they came off as super rude an inconvenienced by any questions I had for them. Either help your staff so they aren’t snappy with your clients or hire people who already have the needed skills + patience. Also wild that there is a 7 day wait for them to share my perscription with me. It’s not unreasonable to expect access to your own medical records.
Horrible customer service. Vanessa and her staff are the rudest people I've ever dealt with. Gave them specific instructions to save my equipment but they threw them out and told me "oh well". Stay far away from her, everyone that works there and this company. I'd give 0 stars if I could.
The front lady is disrespectful.
I believe there are opportunities for improvement at this location. I found it concerning that a debate arose regarding which pen to use, and it was unexpected to be called out for arriving for my appointment within the grace period. I think it would be beneficial for the staff, particularly the balding white male receptionist, to focus on providing a more welcoming experience. Perhaps more training on customer service could enhance interactions and create a better atmosphere for everyone.
MyEyeDr. has a 3.4 star rating with 125 reviews.
MyEyeDr. is open now. It will close at 8:00 p.m.
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