MyEyeDr.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

MyEyeDr.

3.4

About this business

MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances. 

Location details

1457 Whalley Ave, New Haven, CT, 06515, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.4125 reviews
Select a rating
Jo R's profile image
Jo R 
on Google
3 days ago

I went to MyEyeDr about a year and a half ago. The front desk staff were kind and professional, but I would strongly advise avoiding Dr. Raymond Farmer. His lack of bedside manner was astounding, and he carried himself with an odd chip on his shoulder. This was particularly surprising given that he was relatively new out of optometry school at the time. The lack of humility in the job was, again, just really strange. Overall, it was a very uncomfortable interaction. I will not be returning. 

Alice Anders's profile image
Alice Anders 
on Google
a week ago

Front desk staff could definitely use some help. Not sure if they’re having a rough day but they came off as super rude an inconvenienced by any questions I had for them. Either help your staff so they aren’t snappy with your clients or hire people who already have the needed skills + patience. Also wild that there is a 7 day wait for them to share my perscription with me. It’s not unreasonable to expect access to your own medical records. 

Nunya Business's profile image
Nunya Business 
on Google
a month ago

Horrible customer service. Vanessa and her staff are the rudest people I've ever dealt with. Gave them specific instructions to save my equipment but they threw them out and told me "oh well". Stay far away from her, everyone that works there and this company. I'd give 0 stars if I could. 

Dawlat Shah's profile image
Dawlat Shah 
on Google
a month ago

The front lady is disrespectful. 

blanc blouson's profile image
blanc blouson 
on Google
3 months ago

I believe there are opportunities for improvement at this location. I found it concerning that a debate arose regarding which pen to use, and it was unexpected to be called out for arriving for my appointment within the grace period. I think it would be beneficial for the staff, particularly the balding white male receptionist, to focus on providing a more welcoming experience. Perhaps more training on customer service could enhance interactions and create a better atmosphere for everyone. 

View all google reviews

Frequently asked questions about MyEyeDr.

How is MyEyeDr. rated?

MyEyeDr. has a 3.4 star rating with 125 reviews. 

When is MyEyeDr. open?

MyEyeDr. is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com