MyEyeDr.

Jhon H 

on Google

a week ago

I have visited this location before and always found the optometrists and doctors to be excellent—professional, kind, and caring. Unfortunately, the front desk/customer service staff made my most recent visit very uncomfortable. After receiving numbing eye drops that left me highly sensitive to light and unable to see clearly, I politely asked if my companion could accompany me to the back. Despite the waiting area being empty, my request was denied, and the staff laughed at me instead of showing understanding. One staff mem... read more

Renee Godbolt 

on Google

2 weeks ago

I started going to this Myeyedr location for the last three years! It has the best staff and customer service, which keeps me coming back. The staff is very knowledgeable about insurances and their policies!! I love the doctor who gives me my eye tests! He’s hilarious and takes time to answer my questions!! And for the second year in a row the staff has picked out some fly glasses for me and I get so many compliments on them! Thank you so much to you all and I’ll see you next year!! 

Pamela Anderson 

on Google

a month ago

It was a Very Poor experience. The lady at the front was rude. She wanted my insurance information and ID before I could even look at any glasses?! She was repeating her instructions to me like I was slow. It gave me a serious ick and killed the whole mood. Don't worry about me- Never going back. 

Shawntee G. 

on Google

a month ago

The feedback about the woman at the front desk is absolutely accurate. She consistently comes across as sarcastic and unprofessional. I’m not sure of her name, but she usually wears a mask and a golden-brown wig, and she’s often engaged in loud, personal conversations with other staff—even when patients are waiting to be helped. It gives the impression that patient care isn’t a priority. Because of this experience, I won’t be returning to this location. 

SoleKiss 

on Google

3 months ago

I wish when I booked my appointment last year I read the reviews. I see a few people had the same experience. The front desk woman is rude. My appt was scheduled, I confirmed online, when I arrived my appt was canceled. I was told because they hadn’t spoken to me they canceled the appt. Why have me confirm online if you needed to have a verbal confirmation. Make that make sense. I recently had a friend walk in to ask a question about insurance and they were rude. My friend went to one of their other locations in DC and the c... read more