MyEyeDr.

Jon P. 

on Citysearch

12 years ago

DO NOT USE! My daughter needed prescription refill for contacts. Had just been to Dr. in Jan for eye exam and glasses etc. Already has prescription for contacts. I was told she had to come in and pay FULL PRICE AGAIN for fitting on contacts and then the prescription would only be good for 6 months instead o fthe standard year. I asked to talk to the Dr. but Dr. Wise refuses to call me back. His office people called me and were ZERO help....I asked again for to talk to the Dr. and they said he would not! DO NOT USE THIS PLACE... read more

Marsha C. 

on Citysearch

13 years ago

Bad experience – I have had my glassed since Aug '11, and they have never fit my eyes. this is the 2nd time I have this problem with Vision City ( I did give them a second chance). First I went in to pick up my glasses and the clerk just handed them to me and did not ask if I needed the fitted or thank you, just nothing. I ask to have my eyes re-examed by a different Dr and was told "no" that I had to use the same one (who I know messed up the first time around). Then a couple of weeks later same thing when I went to pick up... read more

Jeff W. 

on Citysearch

13 years ago

Great experience – I just moved to Burleson and have had the same eye Dr. since I was nine years old. Someone recommended Vision City because the were great. I must say they were right. Great customer service, the Dr. Was great. I was looking for a friendly place that would be personable like I was used to....found it. I would recommend to anyone. 

Kent W. 

on Citysearch

13 years ago

Thanks and I'm sorry – This is Dr. Wise. I own Vision City and have just recently started reading reviews and feel a need to repond. I want to thank those of you who trust us with your eyes and those of your families. It's a priviledge to serve your needs and we very much appreciate your business. To those of you who have had a poor experience for whatever reason, I sincerely apologize. Do we make mistakes once in a while...unfortunately. Do we try to resolve them...every time. Are we always successful...no we aren't. My sta... read more

Andrea M. 

on Citysearch

13 years ago

My Family's Eye Care Center – Very pleased patient!! We needed to find an eye Dr. recently as my husband's eye was in a lot of pain after doing a home improvement project. We initially chose Vision City for its convenient hours and location, but after that visit to have my husband's eye looked at...we won't go anywhere else!! The Dr. was kind and patient and more importantly...found the tiny piece of metal that had somehow gotten into his eye! Since then we have gotten glasses and contacts for our family and are not only ple... read more

krysta k. 

on Citysearch

13 years ago

BAD idea. – My mother in law recommended this place to me. Got my exam ect no problems, nice eye doctors, visit was fine. The problems started when I had to communicate/deal with the staff/techs. I paid for a months supply for contacts(in full) when I had my first exam and first, but I did not actually RECEIVE my contacts untill three months later. But getting them was a chore in itself. I was told to have a follow up with my eye doctor...I did. I double checked to make sure that my contacts were going to be ordered since i ... read more

mcb15 

on Citysearch

13 years ago

Worst Place Ever – Has to be the worst place ever. Have been waiting for my glasses for two weeks, first excuse script was wrong and had to be sent back, eight days later and still no glasses. Prices are inflated and service is the worse. 

missmollie 

on Citysearch

13 years ago

Totally BAD! – Went for a simple eye exam. I refused the glaucoma testing and he was going to let me sign a waiver until he saw my family history and then refused to do my eye exam. What is most disappointing is the fact that I was talked to by 3 different staff in the office and never once questioned by the doctor himself. Not to mention I had to wait 40 min after my premade appt time and then waited another 40 min in the exam room to not be seen. We will NEVER go there again. Totally unprofessional. 

sandiw469 

on Citysearch

16 years ago

poor prices, products, and service-DON"T GO HERE!!! – got glasses there 6 months ago, even with the coupon,they jacked the price up here and there, but went ahead and ordered them because we needed them fast. Instead of 1 day, it took 10 days. And the Rx was wrong, had to be redone, took another week!! Now, frames fall apart, and even though it's warrantied, I have to pay 1/2 price for another pair of frames!!!! They are a rip off, and have poor service too.