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MyEyeDr.
- Laser Eye Surgery/Lasik
- Charlotte, NC
About this business
Location details
114 S Tryon St, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They get no stars from me. I went to the one in Belleville MI today thinking I was going in for my eye glass exam and they did a contact exam without asking me if I wanted it. I was not aware that they were doing this at the time of service. When the Dr came in the room and asked me about my contacts I told her I wanted my glasses back because the contacts were hurting my eyes. She started talking about what kind of contacts she would switch me to but never once asked if I wanted the contact exam. When I went to pay for my g... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out but was unable to leave a voicemail. Please feel free to contact me at the number provided in the email sent or you may contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
They get no stars from me. I went to the one in Belleville MI today thinking I was going in for my eye glass exam and they did a contact exam without asking me if I wanted it. I was not aware that they were doing this at the time of service. When the Dr came in the room and asked me about my contacts I told her I wanted my glasses back because the contacts were hurting my eyes. She started talking about what kind of contacts she would switch me to but never once asked if I wanted the contact exam. When I went to pay for my g... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out but was unable to leave a voicemail. Please feel free to contact me at the number provided in the email sent or you may contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
They get no stars from me. I went to the one in Belleville MI today thinking I was going in for my eye glass exam and they did a contact exam without asking me if I wanted it. I was not aware that they were doing this at the time of service. When the Dr came in the room and asked me about my contacts I told her I wanted my glasses back because the contacts were hurting my eyes. She started talking about what kind of contacts she would switch me to but never once asked if I wanted the contact exam. When I went to pay for my g... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out but was unable to leave a voicemail. Please feel free to contact me at the number provided in the email sent or you may contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I purchased a pair of eye glasses from the last year and they said my insurance would not cover the cost so I had to pay the balance in full. I paid the balance and then my insurance paid the full balance as well. Now I have been trying for about 8 months to get my money back. Still cannot get my money back and manager will not take my calls when I call. I have been in the office about 3 times, but still no one will process my refund. Good doctor, but they are poorly managed. If you loose a customer who pays their bills over... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email you provided with my information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 2.8 star rating with 361 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 8:00 a.m.
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