My Hearing Centers

Larry N 

on BBB

3 months ago

We absolutely love ******** and ***** at our My Hearing Center in *******, ****! They are so helpful and friendly! I told them just yesterday, that going there was like "coming home". We couldn't ask for any better! We just got our new hearing aids on Thursday, December 19th. I had a problem with mine due to a defect, that I didn't notice until we left the office. I called when we got home, ***** made me an appointment and it was completely remedied the very next day! Needless to say, we are both extremely satisfied! 

Christy W 

on BBB

5 months ago

At this point it seems as though this is my only choice. I have had issues with my hearing center AIDS since December of 2003. I have made contact with both locations that I visited, *********************** and vernal ****. My situation is very detailed no room for the many characters it would take to explain. I made my plea to ****** in vernal, ut in July no contact back from her (she knows the details) I also sent a comment about no response recently to one of the sites yet no response. How can I make contact with the corp... read more

robert g 

on BBB

a year ago

this company had sold me a set of hearing aids in the $2500.00 range . i went back for adjustments and followed all instructions. they were still giving me trouble. the first audiologist said there was a defect in them and would send them back and get a new set sent out. when they sent the next set same issues then come to find out with the second audiologist that they were not a new set but a returned set from someone else.. she sent them back to get another new set .had the same issues with this set even after the programi... read more

David H 

on BBB

a year ago

I was strung along until I passed the 30 day trial so I cannot return the hearing aids. I told him all along that they sounded too sharp. He would just say I'm expecting them to be perfect or that I was expecting to much from them. But he would continue to make adjustments. The last time I went in because they don't just don't work for every day conversations he said that he wouldn't make any more changes and that I passed the 30 day trial and that I sould just ware them. He seems to be more interested in making money than c... read more

Jordan O 

on BBB

a year ago

I have asked to be removed from their mail list for over a year, and they still continue to spam me via the ***** I have called the ********* office as well as the ***** office and assured that my name and address would be removed from their mailing service. They said it would take a few weeks. That was in December, 2022. I am still receiving their unwanted and never requested mail spam and it is now July, 2023. 

Elaine B 

on BBB

2 years ago

My elderly parents they guaranteed they would not be charged. However, they charged ******** and ******************* for both Parents 86 and 96. However, after the hearing aids were not even satisfactory for both of them after several return visits. My mother called and I also called and let them know they would not be returning the hearing aids were not working, Asked if they needed to do anything? Did they need them back, They told my mother NO and Myself No. After couple several months my father wanted to verify the *****... read more

Alan M 

on BBB

2 years ago

Cannot get a response for service either phone or website. 

Wendy L 

on BBB

3 years ago

When my mom, 86, visited ****** she was told she could get new hearing aids with her insurance. When they were under two weeks old, she wore them and one fell apart. When she went to take them out in the evening, the hearing aid was missing and just the receiver was left hanging in her ear. She has had a stroke so the left side of her head is numb. After countless calls we were told that they, nor the manufacturers would do anything. When I talk to a manager and told her I would post the situation on social media, she threat... read more