My DME Doc

Veronica Castillo 

on Google

5 months ago

Getting my diabetes supplies has been a nightmare since rotech took over. I’ve been waiting on my cartridges and Dexcom for over a month. I’ve been calling rotech and my dme for the past week and finally I reached out to carecentrix (they were really nice) After speaking with the Carecentrix supervisor she was able to reach out to my dme. After a three way call with the supervisors from Carecentrix and Mydme, the guy from Mydme said that they would ship my supplies overnight and that I would get a tracking device in the next... read more

Zulinele Davila 

on Google

6 months ago

Worst Medical supply. They don’t care the patients. 

Diego Sanchéz 

on Google

6 months ago

Worst customer service, reps don’t care about the customer health needs, 0 communication in between physicians, suppliers and insurance. It is been a month since my last sensor expired and They haven’t been able to resolve this issue. It used to be a good health suppliers always on top of everything but now are giving me the worst experience possible 

Zachary Zemore 

on Google

7 months ago

If I could give 0 stars I would. It has been 4 weeks since I have started the process to try and get my essential supplies for my health condition. I have left 4 voicemails with no call back. I have sent multiple emails with no response. I have confirmed with fax receipt and duplicate emails ensuring that they have the necessary materials to provide me my supplies. If I wasn’t forced to use this company by my insurance I would go anywhere else. This company treats my life and death critical medical supplies like it is noness... read more

Hayden Scharf 

on Google

7 months ago

My DME Doc seems to be ghosting their customers at this point. Made an order three weeks ago, called multiple times, told my order was being “rushed”, still nothing. Called again and was told they were switching systems. I am supposed to receive a call back “in 24 hours”. If that actually occurs, I’ll update this review…