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My Dentist
- Dental
- Ardmore, OK
About this business
Location details
2401 12th Ave NW Suite 103, Ardmore, OK, 73401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I needed to find a new dentist since my previous one no longer accepts my insurance. I found Twinsburg Dental Associates and chose them because they were close to where I live. For several years, I have been going to a regular dentist for regular cleanings and a periodontist for periomaintenance. When I mentioned that I had gone to the periodontist, the hygienist chose to perform periomaintenance, or so she claimed. This meant that the cleaning was not covered under insurance and I had to pay out of pocket. I say "claimed" b... read more
New patients beware false quote given by person scheduling your initial appointment. Will not respond to me calling them back to address issue, which they asked me to do in their response on ******.
I’m really disappointed with the experience I had at this dental office. After waiting months for my cleaning appointment, I arrived on time only to be told it had been canceled. I received no notice — even though I typically get text confirmations. When I asked what number they had on file, it turned out they had the wrong phone number listed, even though my correct number is on file for my ortho account. I wasn’t even aware there were separate accounts, and no one ever informed me. The receptionist, Christina, was dismissi... read more
I have a few complaints about Regal Valley Dental ****************************************, but the most recent is that they overbilled my insurance company. This information came straight from the current company after I talk to Regal Valley and they tried to blame the insurance company for overbilling me. When actually, they over-billed ***** more than what their contract with ***** allows and ***** tells me that insurance companies do this when they feel like they can get away with itNow I am in appeal and negotiation wit... read more
Subject: Complaint Against Winter Garden Village Dental To Whom It May Concern,I am writing to file a formal complaint against Winter Garden Village Dental, located in Winter Garden, *******, for deceptive practices and poor customer service that I experienced in May and June 2024.I was looking for a new dentist and visited their office in May 2024 to inquire about getting my teeth cleaned. I asked the front desk staff if they accepted my insurance, and after reviewing my insurance card, a young man claimed to be verifying i... read more
I have gone to this practice for about a year. I have had 3 different dentists. All the dentists seem to be young. The dentists haven't completely matured the English language. I could deal with that, however the last straw was when a crown replacement turned into a 4 month ordeal. Then to add insult to injury they sent me a letter telling me they no longer will be my provider. The weren't happy that I wasn't happy with a 4 month wait for a crown. The worst practice I have ever used. Never again! Please find another dentist.... read more
This place is not a welcoming place. You're judge by your insurance.
My wife and I obtained services the same day and we were very pleased. The issue we had was with billing. Invoices received showing amount due did not align with the our dental insurance Explanation of Benefits (EOB). A call was made to the office questioning the invoice as compared to the *** and I was eventually told someone that handled insurance and billing would call me. No call was received.A follow-up service was provided and hard copies of the **** were presented and remaining balance paid per the ***'s 'patient resp... read more
Business response:
Thank you for bringing this to our attention as our relationship is important to us. Someone from the practice will be in contact with you and we hope to resolve this to your satisfaction.
My wife and I obtained services the same day and we were very pleased. The issue we had was with billing. Invoices received showing amount due did not align with the our dental insurance Explanation of Benefits (EOB). A call was made to the office questioning the invoice as compared to the *** and I was eventually told someone that handled insurance and billing would call me. No call was received.A follow-up service was provided and hard copies of the **** were presented and remaining balance paid per the ***'s 'patient resp... read more
Frequently asked questions about My Dentist
How is My Dentist rated?
My Dentist has a 4.7 star rating with 883 reviews.
When is My Dentist open?
My Dentist is closed now. It will open tomorrow at 8:00 a.m.
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