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My Community Credit Union
- Other
- Midland, TX
About this business
Location details
600 W Louisiana Ave, Midland, TX, 79701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a auto loan with this credit union. They make it very difficult to contact them and their system is not user friendly at all. I paid off the loan and there was an overpayment of several hundred dollars due to delay in processing the other loan. When the check was submitted, instructions were sent to mail a check with the difference and close my account. I called and spoke with a representative and they told me that was what needed to be done. Several days later the account still was not closed and no check had been sen... read more
Business response:
MCCU is a not-for-profit, member-owned, Texas state-chartered credit union. At MCCU we are proud to serve our community by serving the men and women who make it great! Our passion is in making every member and future member story a financial success story. We are sorry to hear about your frustrations with your loan payoff. We would be happy to explain the process to you in more detail. Also, in an effort to resolve this matter amicably, MCCU has verified a check refunding the overpayment has been sent.
Frequently asked questions about My Community Credit Union
How is My Community Credit Union rated?
My Community Credit Union has a 1 star rating with 1 review.
When is My Community Credit Union open?
My Community Credit Union is closed now. It will open at 9:00 a.m.
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