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Mutual Security Credit Union

4.6

About this business

Location details

764 Straits Turnpike, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.638 reviews
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Ayyowulf's profile image
Ayyowulf 
a week ago

Terrible, they are no help. My card randomly got locked and I needed it for my Uber home, in the winter, and the member services number bounced me around from one department to another, no one was able to explain why my card was locked or declined, they told me it was active and could be used so I tried to use it and it was again declined so they sent me to the security dept, and the security dept said they were unable to handle anything in regards to unlocking my card, and that there was no suspicious activity or reason to ... read more

belinda heller-koval's profile image
belinda heller-koval 
a month ago

Awesome great bank and great people 

Brenni's profile image
Brenni 
a month ago
Joe D's profile image
Joe D 
8 months ago

We have been a member of the Watertown branch of Mutual Security Credit Union for several years. The issue which I presently have is certainly not with the Watertown branch, as their personnel have always been friendly, helpful and professional, especially their manager, Alex. My issue is with the Mutual Security company. On 3/20/25, I deposited a check for 17,000 into our account. This check was written from our account with another credit union. In viewing my Mutual Security account on 3/21/25, I noticed a deposit of 5,300... read more

Jeff karagianes's profile image
Jeff karagianes 
a year ago

Rita B. and Jamie P. at the Watertown Branch were super helpful when I had difficulty logging in to my account. I spoke to 2 different people at the call center before going to the branch and they were horrible and not helpful at all. Tracie K. 

Frequently asked questions about Mutual Security Credit Union

How is Mutual Security Credit Union rated?

Mutual Security Credit Union has a 4.6 star rating with 38 reviews. 

When is Mutual Security Credit Union open?

Mutual Security Credit Union is closed now. It will open at 9:00 a.m. 

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