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25/1 Macquarie Place, Gateway, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For nearly 15 months we have been given the 'run around'. Depending on which 'customer service' agent we speak to the information changes - just to continue the delays. Trying to organise a probate with this unprofessional, unhelpful organisation has made the process much more agonising.
Appalling service. We have lodged the same form with MUFG 14 times now, and each time MUFG reply and vaguely tell us there is an error on it, but there is no error, and other investment managements such a Computershare have had no issues with the same form completed in the same way. The customer helpline does not provide any help, they just tell us there is an error but can’t expand on this. We are just going to get rid of any shares we own that are managed by MUFG because it is not worth the trouble.
Horrible company. Charging me a fee to update my address.
Terrible
MUFG Bank Ltd. has a 1.6 star rating with 32 reviews.
MUFG Bank Ltd. is closed now. It will open tomorrow at 9:30 a.m.
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