MTS

Mara 

on Google

9 months ago

The worst transportation service I have ever used! Always late or cancelled especially in the morning when people have to work. No type of control or regulation of people that get on. I have seen people who don't pay, drug users, smoking, drinking, homeless people that smell horrible, people playing loud music, harrasment. It is gross! 

Irma Rod 

on Google

11 months ago

Why do you guys hire older people or slow drivers for morning shift when people usually have places to be. Some drivers will stay in the bus stops and wait when there’s literally another one 15-20 mins later. So dumb. Can you guys be smarter and get good drivers on those highly used routes. 

Anonymous 

on Google

a year ago

Sunday June 14, 2024 ZERO stars! Disparities in customer service, biases, racism, abuse of authority, harassment of black people, harassment of homeless people. I have seen them let students, travelers, and non black people stay on without a ticket. I have seen them only ask certain passengers to show their tickets. I've witnessed a woman abusing her child, a sleeping passenger getting robbed, people using drugs, drinking, smoking, selling stolen goods, all while on the trolley, and security never seem to be around. Within t... read more

Yvette Williams 

on Google

a year ago

Sunday June 14, 2024 ZERO stars! Disparities in customer service, biases, racism, abuse of authority, harassment of black people, harassment of homeless people. I have seen them let students, travelers, and non black people stay on without a ticket. I have seen them only ask certain passengers to show their tickets. I've witnessed a woman abusing her child, a sleeping passenger getting robbed, people using drugs, drinking, smoking, selling stolen goods, all while on the trolley, and security never seem to be around. Within t... read more

Doree Kaplan 

on Google

a year ago

Operator was friendly. helpful.