Mtn View Nissan of Cleveland - Service & Parts

Cynthia G 

on BBB

11 months ago

I recently purchased a vehicle here and was treated very disrespectfully. I am almost 70 years old and the finance manager got angry when I decided I didn’t want to purchase the car. He intimated me into signing the papers. I was asked if I wanted my car delivered to my address and I replied no twice! When I returned home the vehicle was in my yard. I didn’t get to check the vehicle before purchasing it. Upon inspection there was damage to the front bumper I was unaware of, two headlights and a backup light didn’t work, also... read more

Darrell M 

on BBB

a year ago

brought my car in to get a recalled fixed. They started sending me a bunch of “things that needed fixed” in the app and largely overpricing the items ie.“350 dollars for a battery“ then when I came to pick it up it up they said they “had to jump it off to get it in the shop” I find that very funny since the car is Not even 4 years old and I have NEVER had any issues with this car... not even 4 days later I have to jump my car off to get home from work… seams to me like something is not adding up. Do not go here unless you wa... read more

Thomas J 

on BBB

3 years ago

In May of 2020 I purchased a 2020 Nissan Altima. The car had 5,000 miles on which I was told was driven by the manager. The advertised price on their website was 19,900. I pay a thousand down which should have made the price 18,900. Sometime during the paperwork exchange the price went up to 22,900.. the final straw that made me write this review is now I'm broken down in St Louis with no factory warranty. I was told every new and certified Nissan with less than 5,000 miles came with 100,000 warranty. 

Joshua R 

on BBB

4 years ago

Bought a truck, a 2019 Nissan Frontier SV For $28,000 and some Change on Friday April 1st, Saturday April 2nd, the radio stopped working in the unit, which I understand things can happen, but it was never disclosed the car had an aftermarket radio to me by the salesman, nor anyone else in the building, when I mentioned this they stated “well we didn’t know either” really?even spoke to the finance manager who had a smirk on his face the whole time and stated “he didn’t know” I’m glad it’s funny to you, I sure hope You had a l... read more

UN Happy 

on BBB

4 years ago

Just want to post about the dealership where I purchased my new 2020 Maxima SR in Cleveland and all service has been done. My wife went back today to have the oil change and tire rotation. She received a text while there that there was critical service needed to keep her warranty from being void. The dealership said it was critical that the brake fluid be replaced. I have owned in excess of 25 new cars and NEVER have I been told to replace the brake fluid let alone that it was critical. I do not appreciate both Nissan and Mt... read more