M&T Bank

C Noyfb 

on Google

7 months ago

When calling the customer service line to close my deceased Mother's accounts, I was told that I had to bring her death certificate to a bank branch to close her checking account. I drove 45 miles to the closest branch, with her death certificate, only to be told that I had to be the 'executor' of her estate to close her bank account with a zero balance. After explaining that my 97 year old Mother died penniless, on Medicaid, in a nursing home, and there is no 'estate', the clerk continued to insist that I had to hire an att... read more

Anonymous 

on Google

a year ago

Called to get information about mother's bank account, and the woman started helping me, then put me on hold "for a moment..." 15 minutes later, still on hold. Is this how they treat their bank clients??? 

suzanne troiano 

on Google

a year ago

Called to get information about mother's bank account, and the woman started helping me, then put me on hold "for a moment..." 15 minutes later, still on hold. Is this how they treat their bank clients??? 

Brandon Donath 

on Google

a year ago

You have to pay $20. To cash a check drawn on their bank. Rip Off. 

Thomas Fallon 

on Google

a year ago

I recently opened a new busines checking account. Lorraine was fantastic from start to finish. Knowledgeable , professional and friendly experience...